SRE Sr. Engineer

Position: SRE Sr. Engineer Location : Charlotte, NC / Austin, TX Duration: Long Term Contract Job Description: We are currently seeking a highly skilled SRE Sr Engineer with expert-level proficiency in Alert Site Instrumentation & Implementation to lead transformational initiatives in IT operations. This role focuses on designing, implementing, and evolving synthetic alerting for GUI and API endpoints and observability practices driving operational excellence. Responsibilities: • Serve as the enterprise expert for Alert Site Instrumentation & Implementation, ensuring accurate, proactive, and actionable alerts across hybrid environments. • Architect and implement end-to-end alert lifecycle management – from signal ingestion, deduplication, correlation, enrichment, and routing to resolution. • Define and manage alert thresholds, suppression rules, and noise reduction mechanisms to minimize false positives and alert fatigue. • Integrate alerts with AIOps platforms for anomaly detection, predictive alerting, and intelligent event correlation. • Establish golden-signal metrics (latency, errors, saturation, traffic) as standard alerting blueprints. • Implement observability practices with Dynatrace, SolarWinds, Prometheus, Grafana, Splunk, Kibana, and open-source collectors. Qualifications: 10–12 years of hands-on SRE experience. Expert-level skills in Alert Site Instrumentation & Implementation, including: • Synthetic Monitoring setup for Front End GUI Apps and API endpoints (HTTP, API, browser scripts) to simulate user journeys. • Create availability and performance baselines across geographies. • Automate synthetic test creation for regression coverage. • Dynamic thresholding, adaptive alerting, and noise reduction strategies. • Alert integration with ITSM tools (ServiceNow, Jira, PagerDuty, OpsGenie). • Predictive and anomaly-based alerting with AIOps engines. • Dashboard & Visualization • Build real-time alert dashboards with Dynatrace. • Correlate synthetic test data with backend telemetry for root cause analysis. • Develop business-journey dashboards for transaction-level alerting. • Hands-on experience with observability stacks (Dynatrace, Datadog, AppDynamics, Prometheus, Grafana, Splunk, Kibana, ELK). • Cloud experience: AWS (Control Tower, RDS, SSO, Account Provisioning). • Strong containerization/orchestration experience: Docker, Kubernetes. • Proficiency in scripting/automation (Python, Ansible, Groovy-DSL, Java, YAML). • Knowledge of authentication platforms (Ping, ForgeRock, SiteMinder).