Supply Planning Analyst

Job Description The Supply Planning Analyst supports service supply readiness by analyzing demand signals, optimizing inventory parameters, and ensuring accurate planning data across ERP/Salesforce. The role identifies trends, assesses supply risks, and provides actionable insights that support both daily execution and longrange planning. The analyst partners with Quality, Warehouse, Customer Service, and Operations Engineering to maintain a stable and predictable service supply plan. Key Responsibilities Demand, Supply & Inventory Analysis Analyze consumption, repair loop activity, and field returns to identify supply risks or forecast deviations. Assess inventory levels against safety stock, reorder parameters, and lead times; recommend adjustments. Monitor repair turnaround times, vendor lead times, and capacity constraints to inform planning. Conduct rootcause analysis for stockouts, excess, or inventory discrepancies and recommend corrective actions. Planning Parameters & System Optimization Maintain and optimize ERP planning parameters (lead times, safety stock, reorder points, min/max levels). Validate and correct data within ERP/Salesforce to ensure accurate planning and financial signals. Collaborate with operations and engineering to refine BOM accuracy, routing, and material master data. Reporting, Insights & Communication Develop recurring dashboards and reports on consumption trends, supply risks, and inventory health. Present weekly updates on backorders, supply constraints, and forecast changes. Communicate recovery timelines and risk mitigation plans to Customer Service and key stakeholders. Support monthly planning reviews with consolidated data and scenario recommendations. Operational Controls & Continuous Improvement Maintain planning controls to ensure system data integrity. Lead or support process improvements related to inventory accuracy, system flow, or planning workflows. Provide documentation and analytical support for audits and inventory investigations. Required Qualifications 2-4 years of experience in supply planning, inventory analysis, service operations, or related supply chain roles. Strong understanding of service supply triggers (consumption, repair loops, refurb flows). Proficiency in ERP and CRM systems (SAP, Salesforce, or similar). Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, data modeling). High analytical ability, attention to detail, and sound problemsolving skills. Preferred Qualifications Experience in reverse logistics, repair/refurb environments, or service supply chain planning. Familiarity with forecasting, MRP/MPS concepts, and safety stock modeling. Experience with analytics tools such as Power BI, Tableau, or SQL. Background working with multisystem ERP environments. Core Competencies Analytical problem solving System accuracy and process discipline Clear communication Prioritization and multitasking Ownership and proactive risk identification Physical Requirements Ability to occasionally handle parts or service units (up to 25 lbs.) Primarily workstation based with periodic interaction on the shop floor or in the warehouse