Technical Business Analyst

General Info: US Citizens or GC Holders only Must be on our W2- no C2C Fully Remote Local candidates preferred- St Louis region Overview: The API Office is seeking an IT Business Analyst to support our API platform and delivery operations. This role partners with technical teams and API stakeholders to coordinate work intake, support product administration and reporting, and serve as Scrum Master for the team. You will help manage incoming requests, schedule architecture sessions, facilitate Agile ceremonies, maintain documentation, manage tool licenses, and produce dashboards and reports that support data-driven decisions. The ideal candidate is highly organized, communicates well with both technical and business teams, and has a working understanding of APIs, software development, and Agile practices. This is a great opportunity to gain visibility across multiple IT teams while helping drive continuous improvement across the enterprise API ecosystem. Job Specific Responsibilities: • Coordinate meetings, organize team events, administer our suite of products, and perform other admin tasks as needed Triage, prioritize, assign, and manage incoming work requests to completion. • Plan and schedule architecture working sessions, including developing agendas and inviting appropriate participants. • Facilitate Scrum ceremonies (Daily Stand-ups, Refinement, Sprint Planning, Reviews, and Retrospectives). • Ensure adherence to Agile principles and Scrum best practices, drive continuous improvement, and remove blockers Drive continuous improvement by identifying opportunities to enhance team performance, processes, and quality. • Update and organize team documentation, ensuring accuracy, conciseness, and completeness Compile data, deliver reports, and create dashboards to support data-driven decisions and analytics Manage and optimize license usage and access for team-managed tools. • Evaluate technical requests to determine feasibility; researches and identifies options that best serve technical needs Required Qualifications • Must reside in St. Louis, Missouri, or immediate surrounding area • 1-2 years of related experience in the field of information technology, preferably supporting a large organization. • Strong communication, collaboration, and stakeholder management skills • Excellent organizational skills and ability to track multiple initiatives and tasks • Experience using Agile/Scrum methodology and workflow management tools • Experience with requirements gathering, documentation, and structured walkthroughs • Ability to triage and prioritize work requests in a fast-paced environment. • Scrum Master and Agile Coaching experience • Experience managing JIRA based Agile teams and SharePoint customer knowledgebase sites • Experience with Adobe Experience Manager • Experience as a Business Analyst or similar role • General understanding of API concepts, including REST, event-driven architecture, integration patterns, and lifecycle management