Technical Business Analyst – AI & Automation

Technical Business Analyst – AI & Automation Banking | Agentic AI | Data | Technology Transformation Contract | £400 +/- per day | Inside IR35 Initial 3 months + extension | London or Manchester | Hybrid/ Largely Remote Major financial-services organisation building production-grade AI and automation capability across complex banking operations. We are looking for experienced Technical Business Analysts who can operate between business teams, Product, Engineering, Data, Architecture, Cybersecurity and Risk & Controls. This is not a conventional process-mapping BA role. You will help define how AI-enabled products and agentic workflows interact with users, enterprise systems, data and governance frameworks. Key responsibilities • Analyse complex banking processes and identify opportunities for AI-enabled transformation • Translate business outcomes into clear technical and functional requirements • Map systems, APIs, data flows, user journeys and integration dependencies • Define agent workflows, decision points, human approvals and exception handling • Produce user stories, acceptance criteria, process maps and technical documentation • Work closely with Product Managers, AI/ML Engineers, Architects and control functions • Support testing, implementation, governance and production readiness Essential experience • Strong Technical Business Analysis experience within private-sector technology delivery • Experience working on complex data, digital, automation, cloud or AI programmes • Strong understanding of systems integration, data flows, APIs and technical dependencies • Comfortable working directly with engineers and architects • Experience producing BPMN, workflow diagrams, requirements documentation and acceptance criteria • Banking, insurance or wider financial-services experience is highly desirable This role will suit a technically credible BA who can connect business problems to buildable, controlled technology solutions.