Technical Business Analyst

nsight Global is seeking a Technical Business Analyst/Deployment Manager for a top retail and grocery industry client. This individual will be responsible for planning, engineering, and deploying critical IT systems and infrastructure across enterprise environments. The role blends hands-on technical execution with project ownership, requiring someone who can translate business needs into technical solutions, manage deployments, and collaborate across engineering, product, QA, and business teams. The ideal candidate is a self-starter with POS experience, strong analytical skills, and the ability to take ownership of small to medium projects from initiation through deployment in a hybrid onsite environment. Must-Haves: • 3–5 years of overall IT / systems infrastructure experience • POS experience with NCR POS EX (2.0) or NCR POS Emerald (1.0) • Experience managing and executing deployments • Strong analytical and problem-solving skills • Strong Excel skills • Working knowledge of SQL • Batch scripting experience • Experience managing projects end-to-end • Ability to work independently with minimal supervision (self-starter) • Strong communication skills (technical and non-technical) • Hands-on hardware experience, including lab environment work Plusses: • Bachelor’s degree (preferred, not required) • Wireless Android application experience • API integration knowledge • Experience partnering with product teams and solution engineers • Retail or grocery industry technology experience Day-to-Day: • Serve as technical SME for assigned systems, services, and applications • Lead small to mid-size project solution delivery efforts • Translate business needs into agile stories or waterfall requirements • Partner with Solution Engineers to develop technical specifications • Collaborate with business partners and QA to build test cases and test matrices • Execute tasks during system unit review and QA turnover • Manage and execute hardware and software deployments • Plan and coordinate rollout strategies for new systems and platforms • Support standard to complex configuration and operational changes • Partner with engineers, developers, suppliers, and product teams on integrations and design improvements • Monitor system performance and ensure deployed solutions are fully functional