Technical Business Analyst

About Capital Technology Alliance: At Capital Technology Alliance, we believe changing the future of technology means valuing people. We are committed to building a collaborative, high-performing environment where professionals are empowered to deliver meaningful impact. Our teams work on challenging, often high-visibility initiatives that support mission-critical systems, enterprise modernization efforts, and data-driven decision-making. CTA is proud to demonstrate a high renewal rate with our employees and contractors. We place a high value on expertise. That’s why CTA is committed to paying top rates in the industry and connecting you with positions and flexible engagement options that match your skills and professional goals. Job Duties: • Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and SmartDraw. • System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques. • Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders. • Technical Understanding: Technical knowledge and understanding of IT infrastructure and software development practices and techniques. • IAM Expertise: Deep professional experience with Identity & Access Management concepts, including entitlements, target aggregations, and certification campaigns. • Compliance Frameworks: Familiarity with public sector compliance frameworks and large-scale ERP transformations (e.g., Florida PALM). • System Integration: Ability to map functional requirements across complex environments involving ServiceNow (request catalog) and SailPoint (provisioning engine). Required Qualifications: • A minimum of 3 to 5 years of solid business/systems analysis experience and software development projects is required. • Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint is required. • Proficiency in core Identity and Access Management (IAM) concepts such as entitlements, target aggregations, and certification campaigns is required. Preferred Qualifications: • Certified Scrum Master (SCM), Certified Project Manager (CPM) or Project Management Professional (PMP) is highly desired. • Experience in public sector compliance frameworks or large-scale ERP transformations, such as the Florida PALM project, is highly desired. • Knowledge of Rules 60GG-1 – 60GG-5, Florida Administrative Code, is highly desired. • Certified Business Analysis Professional (BAP) is highly desired. • Experience with directing and managing project resources is highly desired. • Knowledge of change and release management is highly desired. • Experience with Microsoft Power BI is highly desired • Experience with Microsoft DevOps is highly desired. • Experience with SailPoint Identity IQ (IIQ) is highly desired. Education and Certifications: • Bachelor of Science/Arts degree in Computer Science, Information Systems or related field. Related work experience will be considered.