Technical Business Analyst

Day-to-Day Responsibilities • Partner with stakeholders across P&C business and technology teams to gather, analyze, and document business and technical requirements. • Support initiatives impacting Claims, Policy Administration, Sales & Servicing, Data & Analytics, Document Management, Billing, and Integration Platforms. • Translate business requirements into detailed user stories, process flows, functional specifications, and data mapping documents. • Analyze data across multiple systems to identify trends, gaps, dependencies, and business opportunities. • Collaborate with developers, data engineers, architects, and product owners to design and implement scalable solutions. • Define, document, and maintain business rules, KPIs, metrics, and data definitions to ensure reporting consistency. • Perform data analysis using SQL and other reporting tools to validate business logic, data quality, and system integrations. • Facilitate requirements workshops, stakeholder meetings, backlog grooming sessions, and solution reviews. • Support data modeling, ETL, reporting, and dashboard initiatives by ensuring technical solutions align with business objectives. • Create and execute test scenarios, support User Acceptance Testing (UAT), and validate solutions against documented requirements. • Assist with Tableau and other reporting solutions to deliver actionable business insights. • Identify process improvement opportunities and recommend solutions that improve operational efficiency and customer experience. • Manage multiple priorities simultaneously while maintaining clear communication across business and technical teams. Required Skills & Experience • 5+ years of experience as a Technical Business Analyst, Business Systems Analyst, or Data Analyst. • Strong experience supporting enterprise applications, data platforms, and business process improvement initiatives. • Proven ability to gather, document, and translate business requirements into functional and technical specifications. • Advanced SQL skills with experience analyzing large datasets and validating business requirements. • Experience with data warehousing, ETL processes, data modeling concepts, and data integration workflows. • Hands-on experience supporting reporting and analytics platforms such as Tableau, Power BI, or similar BI tools. • Strong understanding of Agile methodologies, including user stories, backlog management, sprint planning, and UAT. • Experience using Jira, Clarity, Azure DevOps, or similar project and requirements management tools. • Ability to create process maps, business requirements documents (BRDs), functional requirements documents (FRDs), and data flow diagrams. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication skills with the ability to collaborate effectively across business and technical teams.