Technical Business Analyst

Job Title: Technical Business Analyst Company: Nityo Infotech Location: Raleigh, NC (On-site) Employment Type: Contract Salary: $50-55/hour Education Level: Bachelor’s Experience Level: Expert and leadership (9+ years) Job Summary: • Apply advanced technical knowledge to analyze complex business processes and transform them into efficient system solutions that improve operational reliability and performance for diverse stakeholders across the organization. • Perform detailed business analysis to understand requirements, identify gaps, and document specifications that enable accurate implementation of technology solutions aligned with strategic organizational goals. • Develop comprehensive planning documents that define scope, timelines, dependencies, and resource needs for initiatives, ensuring smooth execution and predictable delivery outcomes for assigned projects. • Collaborate closely with cross-functional teams in a work-from-office environment to gather inputs, validate assumptions, and refine solution designs, ensuring implemented changes support business continuity and scalability. • Translate business objectives into clear technical tasks and user stories, enabling development and operations teams to execute effectively and deliver measurable value within agreed timelines. • Review existing systems and workflows to identify optimization opportunities, recommending enhancements that reduce manual effort, improve data accuracy, and support the long-term sustainability of business operations. • Conduct impact assessments for proposed changes by evaluating risks and dependencies to ensure technical solutions remain stable, secure, and compliant with organizational standards and industry expectations. • Support testing activities by defining test scenarios, reviewing results, and validating that implemented solutions meet documented business requirements and deliver expected outcomes without disrupting day-to-day operations. • Prepare and maintain clear documentation, including process flows, technical specifications, functional requirements, and analysis reports, to facilitate stakeholder understanding, ongoing maintenance, and knowledge transfer. • Coordinate issue resolution activities during day-shift hours by investigating root causes, recommending corrective actions, and collaborating with relevant teams to restore normal service levels effectively. • Drive continuous improvement initiatives by analyzing performance metrics and stakeholder feedback, proposing enhancements that strengthen business processes and improve alignment between technology solutions and business objectives. • Ensure adherence to company policies, governance standards, and operating procedures while performing technical and analytical responsibilities, supporting quality objectives and audit readiness. • Provide domain and system expertise during planning and strategy discussions, helping business stakeholders evaluate alternatives and select solutions that deliver sustainable business value. Required Skills & Experience: • 11 to 12 years of experience as a Technical Business Analyst with strong techno-functional expertise. • Knowledge of Open Systems, Java, and Cloud technologies is required. • Strong Business Analysis expertise. • Techno-functional experience in enterprise applications. • Requirements gathering and documentation. • Process analysis and optimization. • Stakeholder management. • User story creation and backlog management. • Testing support and validation. • Risk and impact assessment. • Excellent communication and collaboration skills. Key Skills: • Business Process Modeling • Requirements Gathering • Data Analysis • Stakeholder Management • SQL • Agile Methodologies • Documentation Skills