Techno-Functional SME Model N Flex (Commercial Module)

Dice is the leading career destination for tech experts at every stage of their careers. Our client, CyberOne LLC, is seeking the following. Apply via Dice today! Job Title: Techno-Functional SME Model N Flex (Commercial Module) Location: California, USA Work Hours: 9 AM 6 PM PST (Must support PST time zone) About The Role We are seeking an experienced Techno-Functional Subject Matter Expert (SME) specializing in Model N Flex Commercial Module to support our ongoing implementation, enhancement, and operational excellence efforts within the life sciences revenue management environment. The ideal candidate brings deep expertise across Model N Flex configuration, commercial lifecycle functional workflows, and PL/SQL technical troubleshooting, along with strong ownership in engaging business stakeholders and leading solution delivery onsite. This is a hands-on SME role requiring a blend of functional leadership and technical capability. Key Responsibilities Functional & SME Leadership Lead business and functional workshops with commercial operations, pricing, contracting, and revenue teams. Translate business requirements into functional specifications and configuration changes. Serve as the primary onsite expert and trusted advisor for Model N Flex Commercial capabilities. Support end-to-end Contracting, Pricing, Chargebacks, and Rebate Management workflows. Model N Flex Configuration & Solution Delivery Configure Flex components including: Offers, Workflow Rules, BOMs, Flex Fields, Contract Structures, Eligibility Rules Perform change impact analysis, data mapping, validation, and configuration design review. Work with offshore and cross-functional teams to ensure solution consistency and alignment. Technical Execution Develop and optimize PL/SQL scripts for configuration support, reconciliation, reporting, and performance tuning. Troubleshoot configuration issues across test and production environments. Support regression testing, UAT cycles, and deployment activities. Collaboration & Governance Coordinate with business, PMO, validation, testing, and support teams. Ensure compliance with internal controls, SOX, audit documentation, and life sciences regulatory expectations. Support operational and hypercare cycles for go-live and post-release enhancements. Required Skills & Qualifications (Must Have) Model N Expertise 5 7+ years hands-on experience with Model N Flex Commercial module Commercial Domain Strong understanding of pricing, contracting, rebates, and chargebacks Technical Skills Proficiency in PL/SQL, data debugging, validations, and performance tuning Functional Understanding Knowledge of commercial lifecycle, revenue optimization, pricing models, compliance workflows Flex Configuration Experience with Offer configuration, workflow mapping, rule configuration, and integrations Operational Ownership Ability to function as onsite SME interacting with business and offshore teams Experience Range 10 12 years total IT experience with 40:60 (Tech:Functional) split preferred Preferred Skills (Nice To Have) Industry Expertise: Medicaid, Government Pricing, Regulatory frameworks Upgrade Experience :Experience supporting Model N upgrades, platform modernization, regression preparation Integration Background :Exposure to SAP, Salesforce, Validata, or adjacent enterprise systems Reporting & Analytics :Experience with Tableau, Power BI, BO, or Model N automation/reporting Management Skills :Experience leading small teams or project delivery streams Soft Skills & Attributes Strong analytical mindset and structured problem solver Excellent communication and customer-facing capabilities Ability to operate independently in a fast-paced, regulated environment Detail-oriented with strong documentation discipline Work Authorization Candidate must be authorized to work onsite in the United States. No relocation support is provided; local or self-relocating candidates preferred.