Technology - Business Analyst

Job#: 3042881 Job Description: Technology - Business Analyst Location: Celebration, Florida (Onsite 2 days hybrid) Role Overview An opportunity is available for a Senior Business Analyst to support an active Workflow Engine Replacement (WFER) delivery effort. This role may transition into ongoing application sustainment for Crew Technology. The selected candidate will join an in-flight development program to understand existing BPMN workflow designs and support implementation, testing, backlog management, and stakeholder coordination. Key Responsibilities • Review, analyze, and validate BPMN 2.0 workflow models and business processes for WFER and related automation needs. • Support workflow design reviews, business rules validation, approvals, routing logic, and exception handling. • Gather, document, and manage functional and non-functional requirements for new systems, enhancements, and integrations. • Develop user stories, acceptance criteria, process documentation, and supporting artifacts. • Facilitate backlog grooming, sprint planning support, and requirements clarification. • Partner with product managers, business stakeholders, and technical teams to prioritize work and resolve issues. • Support testing activities, including UAT coordination, defect triage, and release validation. • Track risks, dependencies, blockers, and change requests. • Analyze cross-application business processes to identify opportunities for operational improvement and automation. • Support ongoing application sustainment, production issue analysis, and enhancement intake. Required Qualifications Core BA / Delivery Skills: • 7+ years of Business Analysis experience supporting enterprise technology solutions. • Proficiency in Agile methodologies, including backlog management, user story writing, and sprint planning support. • Experience with complex systems, integrations, vendor management, and distributed teams. • Experience in testing, UAT, defect triage, release planning, and sustainment support. • Working knowledge of Jira, Confluence, and SharePoint. BPMN / Workflow Skills: • Hands-on experience with workflow automation, BPM, case management, or process orchestration. • Strong BPMN 2.0 experience, with the ability to interpret, validate, and refine workflow models. • Experience joining projects already in development or implementation. • Ability to analyze macro-level business processes to ensure cohesive product outcomes. Preferred Qualifications • Experience with Flowable is strongly preferred; comparable platforms include Camunda, Appian, Pega, IBM BAW, or Activiti. • Familiarity with REST APIs, security considerations, and enterprise architecture is preferred. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.