Virtual Directory Engineer

Virtual Directory Engineer Location: Charlotte, NC; Chandler, AZ; or Dallas, TX (Hybrid – 3 days onsite) Employment Type: Contract Overview We are seeking a skilled Virtual Directory Engineer to support and enhance enterprise identity and access solutions within a dynamic, fast-paced environment. This role involves working closely with internal stakeholders to design, implement, and maintain virtual directory services that integrate data across multiple identity systems. The ideal candidate is a self-starter with strong technical expertise and the ability to operate effectively in an Agile environment. Key Responsibilities • Collaborate with internal teams to gather requirements and deliver scalable identity solutions • Design, implement, and enhance virtual directory services, including data caching and proxying across identity sources • Support and maintain existing virtual directory integrations, including system improvements and modernization efforts • Participate in infrastructure and data center migration initiatives • Monitor system alerts and respond to incidents, service requests, and troubleshooting efforts • Maintain and update technical documentation • Provide support through various channels including ticketing systems, email, and real-time communication tools Required Qualifications • Strong experience with virtual directory technologies, specifically RadiantOne FID / Radiant Logic VDS • Solid understanding of LDAP and identity and access management (IAM) concepts • Experience with scripting (PowerShell or similar) • Experience working with SQL databases, including queries, joins, and data transformations • Ability to work independently and drive tasks to completion Preferred Qualifications • Experience with virtual directory or identity tools such as Oracle Unified Directory, Ping Directory, or PingFederate • Familiarity with ETL concepts and data integration processes • Experience working in Agile environments • Strong communication skills with the ability to interact effectively with internal stakeholders • Understanding of access control models (RBAC, ABAC, PBAC) • Exposure to SIEM tools or centralized logging platforms What Success Looks Like • Timely and effective resolution of technical requests and incidents • Successful delivery of scalable and reliable identity solutions • Well-maintained and optimized virtual directory systems • Clear and up-to-date technical documentation • Strong collaboration with internal teams and stakeholders Additional Information • Hybrid work schedule with onsite presence required three days per week • Candidates should be located within commuting distance of one of the listed locations