VP of Client Solutions

Neuro-Insight is the world's preeminent neuro-marketing firm, solving the most vexing problems for marketers by tapping into the deep reservoir of subconscious human motivations that influence behavior. We're looking for an exceptional leader who will own our client delivery function and ensure we continue to transform how the world's biggest brands understand their consumers. POSITION SUMMARY This role requires someone who can operate at three levels simultaneously: understanding the industry's past to tell compelling stories and bring a wealth of learning, meeting clients where they are in the present by understanding the internal client ecosystem and the external market context, and taking them somewhere new in the future that they aspire to. You will own end-to-end delivery of client work, manage a team of client solutions professionals, and ensure every engagement delivers transformative insight and actionable solutions—not just data. You bring consulting-grade rigor and creative intuition to every engagement—bridging insight, strategy, and storytelling. Insight and solutions, not data, are our product—and world-class delivery is what turns clients into long-term partners. THE FIVE CRITICAL CAPABILITIES 1. Industry Fluency Across Past, Present, and Future Past: You connect current client challenges to similar situations that brands, governments, or media bodies have faced before. You understand the campaigns, the research, the findings, and how the industry evolved—providing context, credibility, and direction. You know what's been tried, what worked, what failed, and why. Present: You meet clients where they are—understanding their challenges, pressures, KPIs, and organizational realities against evolving industry trends. You speak their language and contextualize our capabilities within their immediate business needs. • Future: You take clients somewhere new that they aspire to go, and inspire them to places they haven't yet imagined. You see around corners, anticipate where the industry is going, and position Neuro-Insight as the partner who will get them there first. 1. Structured Problem-Solving & Project Excellence You bring the discipline of leading strategy firms to every engagement: hypothesis-driven frameworks, breaking down complexity into manageable workstreams, rigorous project planning, zero-defect delivery, and efficient execution that consistently meets deadlines. Why this matters to us: Exceptional project management is a core part of our deliverable and separates us from the field. 1. Insight Generation—Our Core Differentiator You understand the fundamental difference between findings, insight, and solutions: • Research findings: "Brand recall increased 23% in the experimental group" • Insight: "Consumers encode the brand most strongly when the product solves a problem they're experiencing in the moment" • Solutions: "Reframe the brand narrative around solving problems in the moment of need" We are an advisory and solutions firm with unparalleled insight derived through neuroscience. You push past surface-level data to uncover meaningful human truths, synthesize neuroscience findings with business strategy, develop actionable recommendations, tell compelling stories, and coach your team to think like strategists, not data analysts. 1. Client Relationship Mastery You build enduring partnerships by understanding the broader business context, navigating complex stakeholder dynamics, managing expectations effectively, identifying growth opportunities, turning satisfied clients into advocates, collaborating on new business proposals, and acting as an industry advocate for neuro-marketing. Why this matters to us: Our business depends on deepening relationships and expanding our footprint. You'll own this growth motion. 1. Team Leadership & DevelopmentYou build exceptional teams—not just talented individuals, but well-trained, synchronized units built on trust. You lead and mentor the Client Solutions team, develop junior members into strategic thinkers, delegate effectively, create a culture of accountability and continuous learning, and build scalable delivery processes. Why this matters to us: Our team is our greatest asset. Developing strong leaders is essential to scaling our impact. REQUIRED QUALIFICATIONS Experience: • 10+ years in leading strategy consulting firms, strategic marketing consultancies, brand strategy, or insight firms • Proven track record leading complex, multi-stakeholder projects from inception to completion • Demonstrated success building and growing client relationships at senior executive levels • Experience managing and developing high-performing teams • Deep expertise and demonstrated knowledge of the marketing and advertising industry Hard Skills & Tools: Expert Level: Microsoft PowerPoint (or equivalent), Microsoft Excel (or equivalent), data analysis and interpretation, insight development and storytelling, strategic consulting frameworks (hypothesis trees, MECE principles) Intermediate Level: Statistical concepts (significance, confidence intervals, sample sizes), data visualization, qualitative analysis and synthesis Preferred: Survey design and research methodology, neuroscience/psychology fundamentals, project management tools Nice to Have: Advanced analytics tools (Tableau, Power BI, R, Python, SPSS), Adobe Creative Suite, CRM systems Industry Knowledge: • Deep understanding of strategic marketing, advertising, brand strategy, and insight disciplines • Knowledge of creative strategy and how insight informs creative development and media planning • Understanding of both the strategic rigor of consulting and the creative dynamism of agency work • Awareness of emerging trends in marketing technology, consumer behavior, and brand strategy Leadership Qualities: • Strategic thinker who executes flawlessly on details • Comfortable operating in ambiguity and creating structure from complexity • High emotional intelligence and sophisticated client management skills • Intellectual curiosity and commitment to continuous learning • Drive for excellence and personal accountability IDEAL CANDIDATE PROFILE We're looking for someone who combines the analytical rigor and structured problem-solving of leading management consulting firms with the creative energy and marketing instincts of the best agencies. You might have: • Started in top-tier management consulting and moved to marketing strategy or brand consulting • Built your career in marketing-focused strategy firms • Come from the strategy or insight side of leading creative agencies What matters most: You bring the discipline, frameworks, and rigor of consulting paired with the hustle, creativity, and marketing intuition of agency life. You structure problems like a consultant while thinking about creative execution and brand building like an agency strategist. You align with our four vows: 1. Make the subconscious conscious 1. Service before self 1. Excellence in all things 1. Goes all out WHAT WE OFFER Compensation: Competitive compensation commensurate with your experience, performance-based bonus structure, comprehensive benefits package, opportunity to participate in company growth Growth Opportunity: Opportunity to lead the Client Solutions department, contribute to shaping innovative products and SaaS offerings, direct partnership with CEO and Head ofClient Solutions on company strategy, and shape the future of neuroscience applications in marketing Work Environment: Collaborative, high-performing team with exceptional standards, cutting-edge neuroscience technology and the world's largest database of long-term memory and emotion, world-class client portfolio (top FinServ, CPG, Technology, and Social Media brands), New York City office with flexible work arrangements ABOUT NEURO-INSIGHT Neuro-Insight is the world's preeminent neuro-marketing firm. We solve the most vexing problems for marketers by tapping into the deep reservoir of subconscious human motivations, emotions, and intuition that influence behavior. Our methodology can be applied across the creative and media cycles, from early-stage strategy to finished creative to media mix optimization. With an 86% correlation to predicting in-market sales and the largest database of long- term memory and emotion, we're transforming how the world's biggest brands understand their consumers and make decisions. TO APPLY Submit your resume and a brief cover letter (1 page maximum) to hiringmanager@neuro- insight.com addressing: 1\. Your background: Describe your path through consulting, agency, or marketing strategy work Problem-solving philosophy: Your approach to structuring ambiguous business challenges Insight vs. Finding: Provide one example demonstrating you understand the difference between a research finding and a strategic insight Timeline: We're looking to fill this role ASAP, with structured onboarding working alongside our current Head of Client Solutions.