W2 Only - Need Only Local to Tallahassee, Florida Candidates- Business Analyst

🔹 Key Responsibilities 📌 Demand Management & Analysis • Facilitate intake of business ideas and convert them into structured demands (ServiceNow or similar tools) • Analyze and prioritize demands based on business value, urgency, and feasibility • Identify trends and recurring business needs 📌 Stakeholder Collaboration • Conduct stakeholder meetings and workshops • Act as a bridge between business teams, IT, and leadership • Maintain strong working relationships across departments 📌 Requirements & Documentation • Gather and document business and functional requirements • Define scope, objectives, assumptions, constraints, and risks • Create process models and workflows (Visio or similar tools) 📌 Business Case Development • Develop ROI, TCO, and cost-benefit analyses • Prepare business cases and funding justification materials • Support decision-making with executive-level presentations 📌 Process Improvement • Analyze current (“as-is”) and future (“to-be”) processes • Identify gaps and recommend improvements • Support implementation of optimized workflows 📌 Governance & Lifecycle Support • Work with Demand Manager to track and manage demand lifecycle • Ensure documentation meets departmental standards • Support cybersecurity risk assessments when required 🔹 Required Qualifications 🎓 Education • Bachelor’s or Master’s degree in: • Business Administration • Information Systems • Communication • Or related field • (Equivalent experience may substitute) 💼 Experience • Minimum 3+ years in business analysis and requirements documentation • Experience facilitating sessions with executives and SMEs • Strong experience in: • Process modeling (Visio) • ServiceNow or similar tools • Microsoft Office (Excel, Word, PowerPoint) • Experience with: • Business case development (ROI/TCO, cost-benefit analysis) • SharePoint and Microsoft Teams • Knowledge of translating business needs into technical requirements 🔹 Preferred Certifications • Certified Scrum Master (CSM) • Certified Business Analysis Professional (CBAP) • PMI-PBA / PMP / PMI-ACP • ITIL 🔹 Key Skills 🧠 Functional Skills • Business analysis & requirements gathering • Process modeling and workflow design • Business case development • Data analysis and reporting 🤝 Soft Skills • Strong communication (written & verbal) • Stakeholder management • Problem-solving and critical thinking • Ability to work independently and collaboratively 🛠 Tools & Technologies • ServiceNow (or similar demand management tools) • Microsoft Office Suite • SharePoint, Teams • Power BI (preferred) • Visio