Agile Delivery Lead / Business Analyst

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Agile Delivery Lead / Business Analyst in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 18 Months Required Skills & Experience • 5+ years of Business Systems Data or Business Systems Design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. • 5+ years of Business Analysis / Systems Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. • 5+ years of requirements and SDLC experience including discovery, requirements documentation, user story writing, acceptance criteria, and end-to-end traceability through testing and release. • 3+ years of experience partnering with engineering teams on system integrations, APIs, data flows, and platform modernization efforts. • 3+ years of experience with Agile delivery (Scrum/Kanban), backlog refinement, and collaboration with product and technology stakeholders. • 2+ years of experience in testing support (UAT planning/execution, test scenario development, defect triage, release validation). • 1+ years of experience using GenAI-enabled tools (or equivalent automation/analysis tooling) to improve analysis productivity and backlog quality. Desired Skills & Experience • Experience working in COO / Operations or shared services environments is a plus (e.g., operations enablement, customer experience, resiliency, or regulatory initiatives). • Familiarity with controls, risk, and compliance considerations in requirements and solution delivery. • Exposure to process analysis and modeling (e.g., process flows, identifying inefficiencies, basic root cause analysis). • Working knowledge of data concepts (data quality, reporting needs, basic data validation). • General understanding of technology environments (e.g., APIs, integrations, cloud platforms) and how they impact requirements. • Experience in Agile or hybrid delivery models with cross-functional teams. • Exposure to automation or GenAI-assisted tools for analysis or documentation is a plus. • Prior financial services experience is beneficial. • Strong analytical thinking, communication, and stakeholder engagement skills. • Ability to work independently and collaborate effectively in a team environment. What You Will Be Doing • Consult on complex initiatives with broad impact and large-scale planning for Technology Business Systems Consulting. • Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Systems Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. • Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. • Strategically collaborate and consult with client personnel. • Lead complex, large-scale initiatives by driving discovery, requirements, and cross-functional alignment for enterprise-impacting capabilities and process transformations. • Elicit, analyze, and document requirements (functional and non-functional), translating business objectives into clear epics, features, user stories, acceptance criteria, and process flows. • Partner with engineering and architecture to evaluate solution options, define functional specifications, data mappings, integration needs, and operational considerations (monitoring, support model, resiliency). • Facilitate stakeholder workshops (business, technology, operations, controls) to validate scope, resolve ambiguity, manage tradeoffs, and ensure shared understanding of outcomes. • Drive backlog quality and readiness by ensuring stories are development-ready, dependencies are understood, and requirements are testable and traceable. • Support testing and implementation through test strategy input, UAT planning/execution, defect triage, release validation, and go-live readiness coordination. • Apply controls and risk discipline by incorporating compliance, privacy, auditability, data protection, and operational risk considerations into requirements and solution definitions. • Use data and process analysis to identify inefficiencies, quantify impact, and recommend improvements (cycle time, error rates, automation potential, customer/employee experience). • Enable change management and adoption by supporting training needs, communications, user documentation, and operational handoffs. • Leverage GenAI thoughtfully (where appropriate) to accelerate requirements drafting, summarization of stakeholder inputs, and consistency checks—while ensuring outputs remain accurate, explainable, and policy-aligned. 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