Airtable Operations Manager

Description • The Supply Tech team enables scalable growth, operations and productivity for our Host organization through reliable data, intelligent workflows, and frictionless experiences that move at the top speed. We also work closely with product and engineering and other business technology teams as we graduate our experiments, learning and prototypes for amazing host and end user experiences. • Supply Tech in the Host Business Org is responsible for creating and managing the systems that our teams use to acquire, vet and optimize our supply of Hosts for Stays, Services and Experiences. The Tooling and Infrastructure team work with many stakeholders to gather requirements, from sales to marketing to operations, and then they work with product and engineering teams (internal and external) to get platforms and features built. • The difference you will make: • As an Airtable Operations Manager, you will play a critical role in enhancing our operational efficiency by developing and launching tools tailored for our internal teams and external partners. Your primary responsibility will be to collaborate with cross-functional stakeholders to gather tools requirements and leverage your technical skills to create custom interfaces in Airtable. You will utilize critical thinking to structure and regroup requests, ensuring that the tools developed align with user needs. Your role will involve requirements gathering, solution development, project management, feature testing, and deployment, along with performance reporting of these systems and programs. Duties • Collaborate with cross-functional stakeholders to gather and analyze tools requirements, using critical thinking to structure and prioritize requests effectively. • Design and develop custom interfaces in Airtable, ensuring that the tools created are tailored to meet the specific needs of internal teams and external partners. • Manage the project lifecycle from requirements gathering to deployment, including solution development, feature testing, and performance reporting to ensure tools are enhancing operational efficiency. • Monitor prototypes and experimental uses cases with data reporting and dashboarding to evaluate whether a process is effective and ready for graduation to scale Requirements • 6+ years of work experience in technology, operations, or consulting; Bachelor's Degree or equivalent • Deep Airtable mastery: schema design, automations, scripting, interfaces, syncs, and Airtable AI; can reverse-engineer large, undocumented bases and complex workflows quickly • Strong architecture instincts: designs scalable bases and data flows; knows when data should live in Airtable vs. a warehouse, or Salesforce • Hands-on coding ability in JavaScript or Node.js (Python acceptable) with SQL fluency; production-quality low-code/no-code integration experience (Tray.ai, n8n, Workato, or similar) • Experience managing large cross-functional projects; hands-on with use case identification, team onboarding, and technical support • Comfortable in ambiguity; embeds into ops teams quickly with minimal written documentation; confidence, resilience, and self-sufficiency in fast-moving environments • Exceptional cross-functional collaborator and influencer; excellent written and oral communication skills • Nice to have: • Familiarity with Salesforce, Retool, or similar CRM/ops platforms • Domain familiarity with sales pipelines and CRM, media operations, QA/QMS, or vetting and licensing workflows Compensation • $67.34 – 75.86/hr W—2 Req ID • 37351680