Senior Data Analyst - 12 Month Contract

About The Role Sitting within SSAFA’s Welfare Operations directorate, you will be responsible for improving our approach to data within our Casework services. This will include reviewing our processes, data capture and systems and making recommendations for improvement, where appropriate. You will also provide robust evidence to support evidenced based decision-making through your data analysis and visualisation skills. Critically, you will bring this evidence to life, demonstrating what difference we make to beneficiaries. You will have the ability to discuss complex data in a way that is engaging and easy to understand for a variety of internal and external stakeholders. SSAFA has recently brought together colleagues in digital and data roles across the organisation to form a taskforce with the aim of using technology to help our staff and volunteers communicate, share information and collaborate, and to develop products and services so that we can reach more of the people we support increasing our impact. This role will have the opportunity to collaborate with these colleagues to deliver this aim with a particular focus on data and systems. Your goal will be to support a culture of continuous improvement informed by the work you do. SSAFA’s current Strategic Plan highlights, ‘Understanding Need,’ as a core area of importance for the charity. To support our work in this area, SSAFA has recently received funding to develop an impact framework for our Casework service to demonstrate the difference we make to the Armed Forces Community. You will form a key part of the team working to deliver this. About The Team SSAFA’s Welfare Operations directorate delivers direct support to our beneficiaries in the Armed Forces Community. You will be based in a team focussing on measuring the impact of this support and ensuring our senior management are provided with evidence to enable continuous improvement of our services. You will also collaborate with colleagues across the organisation, including IT, Fundraising and Marketing and Communications; all of whom will have an interest in your work and will use it to promote SSAFA. About You You will need to be experienced in data analysis and visualisation and have led projects focussing on improving data. You will be a good communicator and be able to approach diverse teams to understand their current practices and future needs with regards to data. Bringing the beneficiary experience to life through data, you will be confident in explaining your findings to non-experts to enable them to make informed decisions. About SSAFA SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. Further Information About The Role Click here to download the full job description. View the benefits SSAFA has to offer. If you have any queries or would like to speak to someone about this role, please contact Kelly Clifford on Kelly.Clifford@ssafa.org.uk for an informal discussion. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. How To Apply Click on 'Start your application' now. If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk Closing date: Midnight on 22 June . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. Interviews: TBC