TTC Group
Amelia Developer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for an Amelia Developer with 6-month (extendable) contract, hybrid location in San Antonio, TX or Plano, TX. Key skills include expertise in Conversational AI, Voicebots, NLP, Python, and API integrations. Experience with ITSM platforms is required.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
Unknown
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🗓️ - Date
March 13, 2026
🕒 - Duration
More than 6 months
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🏝️ - Location
Hybrid
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📄 - Contract
Unknown
-
🔒 - Security
Unknown
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📍 - Location detailed
Plano, TX
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🧠 - Skills detailed
#Automation #API (Application Programming Interface) #"ETL (Extract #Transform #Load)" #JavaScript #JSON (JavaScript Object Notation) #NLP (Natural Language Processing) #AWS (Amazon Web Services) #Python #AI (Artificial Intelligence) #XML (eXtensible Markup Language) #LDAP (Lightweight Directory Access Protocol) #Jira #React #REST (Representational State Transfer) #Scala
Role description
Amelia Developer (Voice & Chat) | Contract
Location: San Antonio, TX | Plano, TX
Work Model: Hybrid (1–2 days onsite per week)
Contract Duration: 6 Months (extendable)
Overview
We are looking for a skilled Amelia Developer with strong expertise in Conversational AI, Voicebots, and Chatbots to design and deploy intelligent automation solutions. You will work on cutting-edge AI-driven conversational platforms, building voice and chat experiences that improve customer support, IT service automation, and enterprise workflows. Collaborate with cross-functional teams to integrate AI assistants with contact center platforms, enterprise systems, and ITSM tools, helping organizations deliver smarter and more efficient user experiences.
Responsibilities
• Design, develop, and deploy voicebots and chatbots using the Amelia platform
• Build conversational experiences using speech-to-text (STT) and text-to-speech (TTS) technologies.
• Develop conversational flows with NLP including intent detection and entity extraction.
• Integrate conversational AI solutions with enterprise systems via APIs (REST, SOAP, XML).
• Connect Amelia solutions with contact center platforms, AWS Connect, and ITSM tools.
• Implement integrations using webhooks and backend APIs.
• Work with architecture and development teams to deliver scalable conversational AI solutions.
• Support automation for customer service and IT operations
Requirements
• Hands-on experience with the Amelia (IPsoft) Conversational AI platform.
• Strong experience developing Voicebots and Chatbots.
• Expertise in Natural Language Processing (NLP), intent detection, and entity extraction.
• Experience integrating bots with AWS Connect, enterprise APIs, and backend systems.
• Experience with ITSM platforms such as ServiceNow, Jira, or Rally.
• Knowledge of Active Directory, SSO, and LDAP integrations.
• Strong Python development experience (4+ years preferred).
• Experience with JavaScript, ReactJS, JSON, Webhooks, and API integrations
Nice to Have
• Contact center technology experience
• CTI integrations
• Experience with Cisco or Genesys voice platforms
• Knowledge of IT Service Desk or IT Operations automation
If you have experience building AI-powered conversational solutions and want to work on cutting-edge voice and chatbot automation, we’d love to hear from you.
Amelia Developer (Voice & Chat) | Contract
Location: San Antonio, TX | Plano, TX
Work Model: Hybrid (1–2 days onsite per week)
Contract Duration: 6 Months (extendable)
Overview
We are looking for a skilled Amelia Developer with strong expertise in Conversational AI, Voicebots, and Chatbots to design and deploy intelligent automation solutions. You will work on cutting-edge AI-driven conversational platforms, building voice and chat experiences that improve customer support, IT service automation, and enterprise workflows. Collaborate with cross-functional teams to integrate AI assistants with contact center platforms, enterprise systems, and ITSM tools, helping organizations deliver smarter and more efficient user experiences.
Responsibilities
• Design, develop, and deploy voicebots and chatbots using the Amelia platform
• Build conversational experiences using speech-to-text (STT) and text-to-speech (TTS) technologies.
• Develop conversational flows with NLP including intent detection and entity extraction.
• Integrate conversational AI solutions with enterprise systems via APIs (REST, SOAP, XML).
• Connect Amelia solutions with contact center platforms, AWS Connect, and ITSM tools.
• Implement integrations using webhooks and backend APIs.
• Work with architecture and development teams to deliver scalable conversational AI solutions.
• Support automation for customer service and IT operations
Requirements
• Hands-on experience with the Amelia (IPsoft) Conversational AI platform.
• Strong experience developing Voicebots and Chatbots.
• Expertise in Natural Language Processing (NLP), intent detection, and entity extraction.
• Experience integrating bots with AWS Connect, enterprise APIs, and backend systems.
• Experience with ITSM platforms such as ServiceNow, Jira, or Rally.
• Knowledge of Active Directory, SSO, and LDAP integrations.
• Strong Python development experience (4+ years preferred).
• Experience with JavaScript, ReactJS, JSON, Webhooks, and API integrations
Nice to Have
• Contact center technology experience
• CTI integrations
• Experience with Cisco or Genesys voice platforms
• Knowledge of IT Service Desk or IT Operations automation
If you have experience building AI-powered conversational solutions and want to work on cutting-edge voice and chatbot automation, we’d love to hear from you.
