Applied AI Solutions Lead – Retail & Martech Innovation

Overview: We are looking for an experienced and business-savvy Applied AI Solutions Lead to drive the discovery and delivery of AI-powered solutions across our ecosystem of consumer and SaaS products. Operating at the intersection of retail tech and martech, our business serves both end consumers and enterprise clients, and we’re now entering a phase of strategic AI adoption to create personalized, intelligent, and automated experiences across the customer journey. In this role, you’ll focus on identifying high-impact applications of AI, evaluating third-party and custom-built options, and collaborating across product, marketing, engineering, and data teams to deliver practical, measurable outcomes. You will not manage infrastructure or core model development—but will be accountable for delivering the right AI applications, in the right way, at the right time. Key Responsibilities: AI Opportunity Mapping Identify areas where AI can add value across B2C and B2B channels—including personalization, customer segmentation, product recommendations, content generation, lead scoring, dynamic pricing, campaign optimization, and merchandising intelligence. Solution Sourcing & Evaluation Vet and recommend third-party AI platforms (e.g., OpenAI, Google Vertex AI, AWS Bedrock, LangChain, Segment, etc.) and partner with engineering and data teams on build-vs-buy decisions. Cross-Functional Delivery Leadership Lead the execution of AI initiatives from concept to launch, including pilots, MVPs, and full product integration—defining success metrics and owning outcomes. Bridge Business and Technical Teams Translate business needs into clear technical problem statements and work with internal teams to prioritize AI initiatives aligned with product strategy and customer value. Market & Tech Intelligence Track advancements in AI/ML—especially GenAI, NLP, predictive modeling, and recommender systems—to surface relevant innovations for testing and implementation. Governance & Repeatability Establish a structured evaluation framework, risk assessment guidelines (especially for bias/privacy in consumer data), and reusable documentation to scale AI adoption. Ideal Candidate 5+ years of experience working at the intersection of AI, product strategy, and technology delivery—preferably in retail tech, martech, or ecommerce platforms. Demonstrated success launching AI-powered features or workflows in real-world products or customer-facing experiences. Deep understanding of AI/ML use cases in customer engagement, personalization, marketing automation, and consumer analytics. Strong awareness of the evolving AI landscape, including APIs, platforms, and LLM-based tools. Ability to align stakeholders across business, marketing, product, and engineering teams with compelling business cases and clear solution roadmaps. Experience working within or alongside legacy systems and data platforms. Excellent communication, prioritization, and influence skills. Bachelor's or Master's degree in a technical, analytical, or business field (e.g., Computer Science, Engineering, Data Science, Product Management); Job Types: Full-time, Contract Pay: $140,000.00 - $180,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Fort Lee, NJ 07024 (Required) Ability to Relocate: Fort Lee, NJ 07024: Relocate before starting work (Required) Work Location: In person