Associate Data Analyst

This will be an onsite position, and only local candidates will be considered for this opportunity. Job Description: Essential Duties and Responsibilities: • Process supplier and/or GBS inquiries and escalations • Prioritize urgent inquiries and provide timely responses • Resolve supplier issues independently whenever possible • Utilize FAQs and internal resources to support issue resolution • Route escalations to appropriate responsible parties • Build and maintain responsible party contact directories • Monitor inquiry flow through centralized mailbox systems • Track inquiry resolution through completion • Follow up consistently with stakeholders to ensure timely closure • Prepare daily and weekly reports on inquiries and resolution status • Collaborate with GBS teams and suppliers across multiple countries • Support supplier onboarding and purchase system transaction processes Minimum Requirements: • Strong English communication skills required • Spanish language skills are a plus • Strong problem-solving and interpersonal skills • Customer-oriented work experience • Ability to manage multiple priorities effectively • Strong organizational and communication skills Technical Skills: • Microsoft Outlook • Microsoft Teams • Microsoft Excel • Microsoft Word • Microsoft PowerPoint Preferred Qualifications: • Experience supporting procurement or supplier operations • Experience handling escalations and inquiry management • Experience working in shared services or global business support environments