Associate Director, Data Solutions

THE TEAM Data Solutions is a Groupe wide practice for the delivery of end-to-end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology. THE ROLE We are currently hiring for 2x roles within our Data Solutions team at Associate Director level. The first is a 9-12 month fixed term contract, the second is a permanent contract. As a Data Solutions Associate Director, you will manage the Juniors, and Managers in the Data Solutions practice. You will be the team lead on communications between business and technical teams through all stages of the technical project life cycle to ensure that the business requirements are properly translated into technical briefings and to lead development and delivery ROLE SUMMARY Team • Provide support managing client team relationships for some of Publicis Groupe’s major Global Network Clients, working collaboratively across the network • Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts • Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams Client Team Management & Client Support • Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management • Work with Data Solutions account leads on top account to ensure solutions are being managed effectively • Guide Data Solutions team to offer top-notch service to client teams, integrating broader technical support to accomplish client objectives Data Integrations & Quality Assurance • Expert level and in-depth knowledge of systems, enabling effective problem-solving • Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects • Ensuring broader team is maintaining data quality in Dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end-to-end data accuracy Dashboard / Solution Build & Maintenance • Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign-off is complete • Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements • Troubleshooting errors on Dashboard, liaising with Technical teams through to completion SKILLS AND EXPERIENCE • Demonstrable of experience within a data development or data operations role at Senior Manager level or above. • Expert in client management/consultative experience with both presenting and resolving issues • A working knowledge of media agency operations and the media buying process • Excellent understanding of data and business intelligence technologies • Experience in a cross-functional team environment • Extremely strong organisational skills, attention to detail and adherence to deadlines