Cygnus Professionals Inc.
AWS Contact Centre Engineer(Lead)
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for an "AWS Contact Centre Engineer (Lead)" with a contract length of "unknown," offering a pay rate of "unknown." Requires 4+ years of experience with Amazon Connect, AWS services, and proficiency in Python, Node.js, or Java. AWS certification preferred.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
Unknown
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🗓️ - Date
November 18, 2025
🕒 - Duration
Unknown
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🏝️ - Location
Unknown
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
New Jersey, United States
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🧠 - Skills detailed
#Programming #CRM (Customer Relationship Management) #Python #Microservices #Java #AWS (Amazon Web Services) #Leadership
Role description
• 4 plus years of hands on experience with Amazon Connect and AWS services Strong understanding of contact center technologies including IVR CTI call routing, and real time analytics.
• Experience with RESTful APIs microservices, and serverless architecture.
• Proficiency in programming languages such as Python Node.js or Java Excellent problem solving, communication, and leadership skills.
• Preferred Qualifications AWS Certified Developer or Solutions Architect. Experience with CRM platforms (e.g., Salesforce, ServiceNow) and their integration with Amazon Connect.
• 4 plus years of hands on experience with Amazon Connect and AWS services Strong understanding of contact center technologies including IVR CTI call routing, and real time analytics.
• Experience with RESTful APIs microservices, and serverless architecture.
• Proficiency in programming languages such as Python Node.js or Java Excellent problem solving, communication, and leadership skills.
• Preferred Qualifications AWS Certified Developer or Solutions Architect. Experience with CRM platforms (e.g., Salesforce, ServiceNow) and their integration with Amazon Connect.
