BI / Tableau Administrator

BI / Tableau Administrator (Hybrid | Hartford, CT) 📍 Location: Hartford, CT (Hybrid – 80% Remote / 20% Onsite) 🏢 Client: Department of Children and Families (DCF) 🕒 Schedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM 🇺🇸 Preference: U.S. Citizens & Permanent Residents 📅 Interview: At least one in-person interview required About the Role The Department of Children and Families (DCF) is seeking an experienced BI / Tableau Administrator to support and maintain enterprise reporting and analytics platforms that power critical child welfare services across Connecticut. This role will be responsible for administering Tableau Cloud environments, supporting Azure-based reporting infrastructure, troubleshooting data and integration issues, and ensuring reliable delivery of business-critical dashboards and analytics solutions used by thousands of agency employees. Key Responsibilities • Administer Tableau Cloud sites, projects, users, groups, permissions, and security. • Monitor platform health, extract refreshes, subscriptions, and scheduled jobs. • Troubleshoot Tableau performance, connectivity, reporting, and user access issues. • Support report developers, analysts, and business users. • Deploy and promote reports across Development, Test, and Production environments. • Support Azure SQL Database environments and enterprise reporting systems. • Monitor and troubleshoot Azure Data Factory pipelines and data integrations. • Investigate reporting, data quality, and integration issues. • Collaborate with development, database, reporting, and integration teams. • Support MuleSoft Runtime Fabric environments impacting reporting platforms. • Participate in all phases of the SDLC. • Create and maintain technical documentation. • Provide technical guidance, mentoring, and best-practice recommendations. Required Qualifications ✅ 5+ years of Tableau Cloud Administration and Support ✅ Experience supporting enterprise BI, reporting, and analytics platforms ✅ Strong SQL expertise ✅ Experience with Azure SQL Database or similar relational databases ✅ Experience working with Salesforce data, objects, relationships, and reporting environments ✅ User management, security, permissions, and access administration experience ✅ Strong troubleshooting, analytical, and problem-solving skills ✅ Excellent verbal and written communication skills ✅ Ability to work independently and mentor junior team members Preferred Qualifications ⭐ Azure Data Factory (ADF) ⭐ MuleSoft Runtime Fabric / MuleSoft Integrations ⭐ Salesforce Reporting & Analytics Environments ⭐ Microsoft Azure Cloud Services Why Join? • Hybrid work model with significant remote flexibility • Opportunity to support mission-critical applications serving thousands of users • Work with modern cloud technologies including Tableau Cloud, Azure, Salesforce, and MuleSoft • Collaborative environment with high-impact public sector initiatives Apply today to help drive data-driven decision-making and analytics excellence for one of Connecticut’s most important public service organizations.