Bilingual Senior AI Engineer (w2)

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. Bilingual Senior AI Engineer (Local Nearby Candidates Required) Location: Charlotte, NC (4 days 1 day remote) Payrate: $55-60/hr on w2 Type: Long Term Contract Key Responsibilities • Architect and develop AI-driven IVR and conversational systems using Python • Build English-Spanish translation systems. • Perform data analysis using SQL on large-scale IVR and interaction datasets • Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases • Lead development of agentic AI workflows for multi-step customer interactions • Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management • Partner with IVR platform, speech engineering, and product teams • Mentor offshore and junior AI engineers Required Skills & Experience • 5+ years of experience in AI /ML • Very strong proficiency in Python • Proven expertise in NLP, including: • Text classification • Clustering • Hands-on experience with LLMs: • Prompt engineering • Evaluation frameworks • Retrieval-Augmented Generation (RAG) Good to Have • Experience with Agentic AI and multi-agent orchestration • Experience with LLMOps / MLOps in production environments • Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS) Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.