Business Analyst

Role: Business Analyst Location: 100% REMOTE Type: Contract-to-Hire Requirement: US Citizenship (Must be able to obtain/maintain Federal Public Trust) Contact: Crystal.dinnocenti@systemone.com What You Will Do You will join an Agile product team implementing capabilities for an enterprise financial software system and web application. Your role balances high-level strategy with granular technical documentation. Leadership & Strategy • Lead a small BA team: Delegate epics and stories for refinement. • Process Optimization: Partner with product leadership to improve requirements-gathering workflows. • Roadmap Planning: Work with Architects and Tech Leads to execute the technical roadmap and recommend Agile team structures. Agile Execution • Backlog Management: Work with Product Owners and Scrum Masters to groom the backlog, plan Sprints, and ensure tasks are "Ready" before planning. • User Stories: Convert business use cases into actionable technical requirements and acceptance criteria. • Sprint Facilitation: Lead discussions with stakeholders to clarify scope and bridge the gap between business needs and dev tasks. Documentation & Analysis • System Analysis: Define information architecture, data flow diagrams, and functional specifications. • Visual Modeling: Create flow charts, wireframes/mockups, and conceptual diagrams. • Performance Tracking: Maintain project life-cycle documentation in Jira, Confluence, and Portfolio; use data-driven metrics to drive improvements. What You Will Need (Required) Experience & Education • Background: Bachelor’s degree + 2 years of BA experience OR 3+ years of BA experience (no degree). • Agile Expertise: Solid understanding of the Agile development life cycle and traditional project management. Technical Skills • Software: Proficiency in Jira, Confluence, MS Excel, and PowerPoint. • Modeling Tools: Strong experience with Visio, Draw.io, or similar tools. • DevOps: A general understanding of DevOps culture and tools. Soft Skills • Communication: Ability to translate complex technical problems for non-technical audiences. • Leadership: Strong interpersonal skills with the ability to manage multiple priorities and lead a team. • Vision: Ability to maintain "big-picture" strategy while managing granular details. Bonus Points (Nice to Have) • Experience with Federal Government systems. • Experience in a pilot phase implementation (defining scope from scratch). • Familiarity with IT architecture, governance, and data exchange. System One, and its subsidiaries, including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 #DI-CD1 Ref: #851-Rockville-S1