Business Analyst

Job Title: Business Systems Analyst: Business Systems Analyst Location: Santa Clara, CA 95054 (100% Onsite) Initial Assignment Length: 12 months with possibility of extension depending on business needs and candidate performance Duties: • Support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle. • Document and maintain current-state and to-be business processes across: • Fulfillment Operations • Global Logistics • Trade Compliance • Returns and Reverse Logistics • Gather, document, and validate business requirements from Business Process Owners (BPOs), Subject Matter Experts (SMEs), and key stakeholders. • Support requirements workshops, process reviews, and solution validation sessions. • Partner with SAP functional teams and business stakeholders to ensure requirements are accurately reflected in solution designs. • Review proposed solutions and identify gaps, risks, or process impacts. • Develop and maintain process flows, business scenarios, and testing artifacts. • Coordinate and support User Acceptance Testing (UAT) activities, including: • Test planning • Test script development • Test execution support • Defect tracking and resolution using XRay in Jira • Test status reporting • Ensure all approved solution designs are thoroughly tested and validated prior to deployment. • Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows. • Perform data validation activities to ensure accuracy and completeness of migrated and converted data. • Support master data validation and reconciliation efforts related to fulfillment, logistics, transportation, trade compliance, and returns processes. • Track and manage action items, issues, risks, and dependencies within the Delivery workstream. • Support business readiness activities, including process documentation, training support, and go-live preparation. • Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation. • Support deployment, hypercare, and post-go-live stabilization activities. Skills: • Business Process Documentation — As-is/to-be process mapping across fulfillment, logistics, trade compliance, and returns • Requirements Gathering & Validation — Facilitating workshops and capturing needs from BPOs, SMEs, and stakeholders • UAT Coordination — Test planning, script development, execution support, and defect tracking • Jira / XRay — for defect tracking and test management • SAP S/4HANA Knowledge — Familiarity with relevant modules in a fulfillment/logistics context • Order-to-Fulfill (OTF) Process Expertise — Deep understanding of end-to-end supply chain execution • Data Validation & Migration Support — Validating accuracy of migrated/converted data and master data reconciliation • Gap Analysis & Risk Identification — Reviewing solutions and flagging process impacts or design gaps • Stakeholder Facilitation & Communication — Working across IT, business teams, and external implementation partners • Business Readiness & Go-Live Support — Hypercare, stabilization, training support, and deployment preparation Education: • Bachelor’s degree in engineering, Supply Chain, Business, Logistics, Operations, or a related field. • 3+ years of experience as a Business Analyst, Supply Chain Analyst, Functional Analyst, or similar role supporting supply chain execution processes or in IT. Experience with SAP REQUIRED.