Business Analyst 12-month FTC | Hatfield | Hybrid Work (2 days in the office) Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About Us Ocado Technology are putting the world’s grocery retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (OSP), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. About The Role The Enterprise Applications team are focused on providing business applications and services which are supported, stable and streamlined to enable Ocado teams to work in a clear, controlled and cost effective manner. Our close knit team has an interesting opportunity for a Senior Business Analyst to support the needs of the business, specifically HR, Finance and Legal. What You Will Be Doing... • Leading delivery of business analysis across Business as Usual, Continuous Improvement and project/programme activity • Agreeing the analysis approach with stakeholders, and prepare delivery plans (including quality, risk and communications plans) and track activities against the project schedule, managing stakeholder involvement as appropriate • Managing junior BAs and provide direction & guidance ensuring they meet delivery expectations • Ensuring the quality and timeliness of the team's BA deliverables • Working alongside business stakeholders to define business requirements & processes. • Developing coaching & training frameworks for the continuous development of BAs • Developing service models & apply standards and methodologies • Mapping full business processes and implement solutions for technological and process improvements within the context of overall business processes • Needs analysis, task planning, process/data analysis and modelling and/or logical database design with relational databases About You • Demonstrable experience in Business Analysis • Proven experience using Excel and Visio to a high level • Strong communications skills • Management qualification or relevant years of experience Bonus points for… • Exposure to Agile. • Experience in Workday or ERP technologies would be a huge benefit • Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience • Have previous experience of working on multiple projects within a professional services organisation What We Can Offer You Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. • 30 days ‘working from anywhere in the world’ policy • Wellbeing support through dedicated apps and an Employee Assistance Programme • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) • Pension scheme (various options available including employer contribution matching up to 7%) • Generous Private Medical Insurance (within the first month of joining!) • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) • 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) • Train Ticket loan (interest-free) • Cycle to Work Scheme • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices • Opportunity to participate in Sharesave and Buy as You Earn share schemes • 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!