Business Analyst

Business Analyst (Contract) – Microsoft Business Central / D365 Migration Nottingham (2 days per week onsite) Initial 6-month contract (likely to extend) Competitive day rate (outside IR35) We’re working with a leading IT managed services business undertaking a major transformation programme, migrating from a legacy ERP to Microsoft Dynamics 365 Business Central integrated with Dynamics 365 Sales (CRM). We’re looking for an experienced Business Analyst contractor to support this programme end-to-end. Responsibilities Lead requirements gathering, stakeholder workshops, and process mapping (As-Is / To-Be) Support delivery across the full lifecycle: discovery, design, UAT, and cutover Design and optimise end-to-end quote-to-cash processes (CRM → ERP) Define and align product, pricing, customer, and order data models across CRM and ERP Work closely with delivery teams and SI partners to shape Business Central-aligned solutions Support data migration, UAT planning/execution, and business readiness activities Drive process standardisation aligned to Business Central best practice Engage with stakeholders across Sales, Finance, Service Delivery, and Technology, challenging legacy processes and driving adoption Essential Requirements Proven experience as an IT Business Analyst delivering ERP transformation programmes Hands-on experience implementing Microsoft Dynamics 365 Business Central (essential) Demonstrable experience delivering end-to-end Business Central implementations (requirements through to go-live) Strong experience with Dynamics 365 Sales (CRM), including: • Product catalogue • Pricing • Quoting • Experience designing and optimising quote-to-cash processes across CRM and ERP Strong understanding of core Business Central modules: • Finance • Sales & Purchasing • Inventory • Service / Subscriptions / Projects Experience supporting data migration, UAT, and cross-system testing Strong stakeholder engagement skills, with the ability to challenge and influence across business and technology teams Experience configuring or implementing CPQ (Configure, Price, Quote) functionality within CRM Experience defining and developing data models to support CRM–ERP integrations Background working in complex, service-led environments (products, managed services, lifecycle services)