Business Analyst

Job Title: Business Analyst (BASE24) Location: Northampton (2 -3 days onsite) Duration: 31/12/2026 Pay-rate: £402 per day (PAYE through Umbrella) Role Overview: • We are seeking a detail-oriented and analytical Business Analyst to support the development and enhancement of the Cyber Response Plan for the Process Data Quickly (PDQ) service within the Core Acquiring domain. • This role will be instrumental in bridging business, cyber security, and technology teams, with a focus on understanding current-state systems, identifying gaps against Group Cyber Security requirements, and defining actionable remediation plans. • The ideal candidate will have strong expertise in payment acquiring processes, along with working knowledge of HPE NonStop infrastructure and BASE24 applications. Key Responsibilities: Requirements Gathering & Cyber Gap Analysis • Collaborate with business, cybersecurity, and technology stakeholders to elicit, document, and validate functional and non-functional requirements. • Conduct detailed gap analysis between current PDQ service capabilities and Group Cyber Security standards. • Analyze existing processes, controls, and workflows to identify compliance gaps, risks, and improvement opportunities. • Domain & Technical Analysis Develop a strong understanding of: • Payment acquiring lifecycle; • Credit card authorisation, clearing, and settlement processes; • BASE24 application workflows; • HPE NonStop system architecture • Map end-to-end transaction flows, identifying dependencies and control points relevant to cyber response. Solution Design & Remediation Planning • Work with architects, engineers, and cyber teams to translate requirements into clear solution specifications. • Support the definition of remediation strategies, including: Required system and process changes; Impact analysis; Effort estimation and cost inputs • Ensure all proposed solutions meet security, compliance, and operational resilience requirements. Stakeholder Engagement & Collaboration • Act as a liaison between business units, cyber security teams, engineering, and external vendors. Facilitate: • Workshops; • Requirement walkthroughs; • Gap analysis sessions; • Stakeholder sign-offs • Ensure alignment across all stakeholders on priorities and outcomes. • Testing, Validation & Compliance • Define acceptance criteria aligned to cyber and regulatory requirements. • Support User Acceptance Testing (UAT) and validation of remediation changes. • Ensure delivered solutions meet audit, compliance, and security standards. Documentation & Reporting • Produce and maintain high-quality documentation, including: Business requirements documents (BRDs); Process flows and data mappings; Gap analysis reports; Remediation roadmaps • Track and communicate progress, risks, and dependencies to stakeholders. • Maintain artifacts and knowledge base in JIRA and Confluence. Required Skills & Experience: Domain Expertise • Strong understanding of payment acquiring processes. Deep knowledge of: • Credit card authorization; Clearing and settlement lifecycle • Experience with BASE24 or similar payment switching platforms. Technical & Platform Knowledge • Familiarity with HPE NonStop systems and mission-critical payment environments. • Understanding of cyber security principles, controls, and compliance frameworks (e.g., PCI-DSS, enterprise cyber standards). • Knowledge of transaction messaging standards (e.g., ISO 8583) and integration patterns. Business Analysis & Delivery • Proven experience in requirements gathering, gap analysis, and process modelling. • Ability to translate complex technical concepts into clear business requirements and documentation. • Experience working within Agile, Waterfall, or hybrid delivery models. Tools & Collaboration • Proficiency in JIRA and Confluence for requirements tracking and documentation. • Experience with process modelling tools (e.g., Visio, BPMN tools). If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.