Business Analyst

Business Analyst | Ashford, England We're working with a global leader in food distribution and supply chain logistics on this exciting opportunity. This is a critical 12-month fixed-term contract where you will bridge the gap between business strategy and technical execution during a period of significant digital transformation. As the Business Analyst for Supply Chain & Merchandising, you will be the driving force behind high-impact IT solutions, translating complex needs into actionable technical requirements. This role offers the chance to influence European-wide operations while mastering the lifecycle of change management within a fast-paced, enterprise technology environment. The Role • Lead the end-to-end requirements gathering process for Supply Chain and Merchandising tech projects, translating stakeholder needs into functional and non-functional specifications. • Design and document detailed process maps, flow diagrams, and user stories to illustrate complex business workflows and technical outcomes. • Own the quality assurance cycle by documenting comprehensive test scenarios, technical scripts, and user acceptance criteria to ensure seamless delivery. • Facilitate high-energy workshops using MoSCoW prioritisation to align business stakeholders and technical developers on project scope. • Act as the cross-functional liaison, managing small-scale changes and maintaining the "consistent thread" from initial concept through to BAU handover. What You'll Need • Proven experience as a Business Analyst, specifically within Supply Chain, Logistics, Merchandising, or large-scale Retail environments. • Expert-level proficiency in requirement elicitation techniques and business process modelling tools (e.g., Visio, Lucidchart, or Jira/Confluence). • A track record of using MoSCoW and other prioritisation frameworks to manage complex project backlogs. • Strong technical documentation skills, with the ability to draft clear functional designs and detailed test scripts for technical teams. • exceptional relationship management skills and the flexibility to potentially travel to European sites to engage with diverse stakeholder groups. What's On Offer • Opportunity to lead digital change for a globally recognised market leader in the food-service industry. • Collaborative hybrid working model providing a great balance of home and office-based interaction in Ashford. • A high-visibility role where you can champion BA best practices across a massive international technology community. Apply via Haystack today!