Business Analyst

Job Summary We are seeking a Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes and data, identifying improvement opportunities, and translating business needs into clear functional and technical requirements. You will work closely with business stakeholders and technology teams to design and implement solutions that enhance efficiency, data quality, and decision-making. Key Responsibilities Gather, analyze, and document business requirements and functional requirements for projects and system improvements Analyze data from multiple sources to identify trends, issues, and opportunities, and present findings to stakeholders Map and document current ("as-is") and future ("to-be") processes to improve efficiency and internal controls Collaborate with IT teams to define, design, and validate technology solutions aligned with business needs Participate in basic system configuration, functional testing (UAT), and validation of system changes to ensure solution quality before release Identify automation opportunities and continuous improvement in reports, workflows, and tool usage Create reports, dashboards, and clear documentation (user stories, use cases, process diagrams) to support decision-making Act as liaison between key business users and technical teams, facilitating communication and managing expectations Provide post-implementation support, monitor solution performance, and drive adjustments as needed Qualifications 2+ years of experience in Business Analyst, Process Analyst, Functional Analyst, or similar roles Bachelor's degree in Business Administration, Information Systems, Engineering, Finance, or related field (or equivalent experience) Demonstrated experience gathering requirements, documenting processes, and working with technology teams Intermediate to advanced proficiency in Excel or spreadsheet tools and data analysis Experience with data visualization or reporting tools (e.g., Power BI, Tableau, or similar) is a plus Strong analytical skills, problem-solving abilities, and capability to propose practical improvements Excellent verbal and written communication skills, with ability to interact effectively with business users and technical teams Ability to work autonomously and in an organized manner, managing multiple tasks and priorities Preferred Skills Experience in enterprise system implementation or improvement projects (ERP, CRM, or others) Basic knowledge of SQL or other data query tools Experience with Agile methodologies (Scrum, Kanban) and collaborative work in multidisciplinary teams Intermediate or advanced English for interaction with documentation or global teams Tipo de puesto: Tiempo completo, Por contrato Sueldo: A partir de $48.50 la hora Horas previstas: 40 por semana Lugar de trabajo: Empleo presencial