Business Analyst

Business Analyst – Telecommunications Sector – Networks, Security, Privileged Access IDPP is working with a Global Service provider within the telcoms sector, to source an experienced Business Analyst for large TSA programme. Duration: Initial 6 months Location: Hybrid working, with requirement to travel to Reading &/or London 2 days per week. Rate: £475 per day, Inside IR35 Responsibilities will focus around capturing, analysing, capturing and managing requirements for the PAM/PAW workstreams: • Gather and define PAM/PAW requirements with business, security, network, operations, and compliance stakeholders. • Analyse and document current processes, access models, user journeys, risks, and control gaps. • Define target-state business and operational requirements. • Support the development of privileged access use cases, roles, user groups, approval workflows, and operational processes. • Produce key artefacts including requirements documents, process maps, user stories, use cases, traceability matrices, and acceptance criteria. • Assess and document business impacts, process changes, operational readiness, and transition requirements. • Support test planning by defining acceptance criteria and validating requirements coverage. • Facilitate stakeholder workshops and requirements discussions. • Maintain end-to-end requirements traceability from discovery through implementation and handover. • Identify and manage requirements-related risks, assumptions, issues, and dependencies. • Support change impact assessments, communications, training, and operational transition activities. • Ensure requirements are clear, complete, testable, and formally approved by stakeholders. Skills & Experience Required: • Strong business analysis experience within Security, Infrastructure or Network Transformation within the Telecoms sector. • Experience working on privileged access, identity access management, cyber security, network access, or infrastructure control initiatives. • Good understanding of PAM concepts, including privileged users, privileged accounts, approval workflows, vaulting, session monitoring, and audit requirements. • Good understanding of PAW concepts, including hardened admin workstations, secure admin access, role segregation, and operational usage models. • Excellent stakeholder engagement, and ability to work with business and technical stakeholders. • Strong documentation skills, including process mapping, requirements definition, and acceptance criteria. Candidates with background in TSA are preferred, and knowledge of tools such as Jira, Confluence, Visio, Signavio, ServiceNow is desirable.