Business Analyst

Business Systems Analyst – Medicaid Claims & Healthcare Systems Location: Austin, TX 78751 (Hybrid) Overvie wWe are seeking an experienced Business Systems Analyst with a strong background in Medicaid Claims Processing and healthcare systems. This role will serve as the liaison between business stakeholders, subject matter experts, and technical teams to analyze business requirements, document processes, support system enhancements, and ensure successful delivery of technology solutions .The ideal candidate will have extensive experience gathering and documenting requirements, analyzing business processes, supporting Agile development efforts, and working within complex healthcare environments. This position requires strong analytical, communication, and stakeholder management skills .Key Responsibilitie sBusiness Analysis & Requirements Gatherin • gCollaborate with business users, subject matter experts, and technical teams to understand business objectives, operational procedures, and system requirements • .Conduct requirements gathering sessions with non-technical stakeholders to identify business process needs and program requirements • .Develop and maintain • :Business requirements document • sUse case • sProcess flow diagram • sWireframe • sAcceptance criteri • aFunctional specification • sAnalyze existing and proposed business processes to determine system impacts and enhancement opportunities • .Evaluate alternative solutions and perform cost-benefit analyses to support business decisions .Documentation & Complianc • eAssist in the development of project documentation in accordance with HHSC and Texas DIR standards • .Create and maintain system documentation, online help materials, workflow diagrams, and knowledge transfer documents • .Ensure solution designs comply with organizational standards and governance requirements .Testing & Quality Assuranc • eDevelop test scenarios, test scripts, and test data for system enhancements • .Execute functional and user acceptance testing activities • .Review test results, identify defects, and collaborate with development teams on issue resolution • .Ensure applications meet quality, maintainability, and performance standards .Stakeholder Communication & Project Suppor • tProvide regular project status updates and communicate enhancement progress to stakeholders • .Participate in Agile ceremonies, project meetings, and status reviews • .Coordinate with developers, business analysts, database administrators, project managers, and external partners • .Communicate technical concepts and system functionality to both technical and non-technical audiences .Knowledge Transfer & Continuous Improvemen • tFacilitate knowledge-sharing sessions and documentation reviews to reduce single points of failure • .Support implementation planning and recommend solutions to improve system performance and business operations • .Document system architecture, workflows, dependencies, and implementation strategies .Required Qualification sExperienc • e5+ years of experience in Medicaid Claims Processing • .5+ years of experience performing business systems analysis in healthcare or large enterprise environments • .5+ years of experience gathering, analyzing, and documenting business and technical requirements • .5+ years of experience evaluating operational procedures and identifying opportunities for process automation and system improvements • .5+ years of experience creating detailed functional specifications, use cases, workflows, and program documentation • .5+ years of experience conducting cost-benefit analyses and evaluating solution alternatives • .5+ years of experience documenting input/output requirements, reporting formats, and data processing requirements • .5+ years of experience using Azure DevOps, including backlog management and wireframe creation • .5+ years of experience working within Agile and/or Scrum environments .Technical & Professional Skill • sStrong analytical and problem-solving abilities • .Excellent verbal and written communication skills • .Ability to effectively communicate with both business and technical stakeholders • .Strong interpersonal and relationship-building skills • .Knowledge of IT industry trends, emerging technologies, and enterprise systems • .Understanding of application architecture, infrastructure concepts, information systems, and organizational technology frameworks • .Knowledge of data governance, data integrity controls, and technology best practices • .Experience supporting full Software Development Life Cycle (SDLC) initiatives .Work Environmen • tHybrid work arrangement based in Austin, Texas • .Opportunity to work on mission-critical healthcare and Medicaid systems that support essential public services .Preferred Candidate Profil eWe are looking for a Business Systems Analyst who combines deep Medicaid claims expertise with strong business analysis capabilities, can bridge the gap between business and technology teams, and has a proven track record of delivering successful healthcare system enhancements in Agile environments .