Business Analyst

Role: Lead Business / Process Analyst Location: Hartford, Connecticut (Hybrid) Contract Role Summary Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath. The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams. Key Responsibilities • Understand and document legacy auto policy rewrite processes (rules, steps, exceptions) • Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite) • Facilitate workshops with business SMEs and client leadership • Define business requirements, user stories, and acceptance criteria • Act as a bridge between business, architecture, and UiPath delivery teams • Collaborate with RPA teams to: • Validate process flows • Clarify edge cases and exception scenarios • Support UAT and business validation of rewrite scenarios • Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery Required Skills • Strong experience in US Personal / Auto / Home Insurance • Hands-on exposure to policy rewrite / modernization programs • Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills • Strong understanding of automation suitability (RPA feasibility, rule-based processes) • Proven client-facing and stakeholder management capability • Experience leading teams / managing analysts or cross-functional delivery is mandatory • Familiarity with Agile tools and methods (JIRA, Confluence, etc.) Preferred • Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle) • Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems • Understanding of underwriting and rating rule impacts during rewrite • Exposure to exception-heavy processes and automation challenges