Business Analyst – Airline Operations (Load Planning, Aerodata, Crew Pay)

Job Title:Business Analyst – Airline Operations (Load Planning, Aerodata, Crew Pay) Location: Dallas,TX/Hybrid Role Summary We are looking for deep domain Business Analysts with strong experience in airline operations, specifically in Load Planning, Takeoff Performance (Aerodata), and/or Crew Pay systems. The BA will work closely with business stakeholders, product owners, and technical teams to translate complex operational rules into clear requirements and user stories. Key Responsibilities • Engage with airline operations, flight ops, and crew management stakeholders to elicit, document, and prioritize requirements • Analyze and document business processes, rules, and edge cases for: • Aircraft Load Planning & Weight and Balance • Takeoff Performance and Aerodata-related calculations/workflows • Crew Pay rules (pay codes, premiums, duty-day rules, overtime, allowances, etc.) • Write clear BRDs, FRDs, user stories, and acceptance criteria • Partner with developers and QA to ensure requirements are understood, testable, and traceable • Support UAT, defect triage, and production validation from a business/functional standpoint • Create and maintain process flows, data mappings, and configuration documents Required Skills & Experience • 8+ years as a Business Analyst in airline / aviation domain • Hands-on experience with at least one of: • Load Planning / Weight & Balance systems • Takeoff Performance / Aerodata • Crew Management / Crew Pay systems • Strong experience writing user stories, use cases, and acceptance criteria • Ability to work with both business users and technical teams (dev/QA) • Excellent communication and stakeholder management skills Nice to Have • Experience working with AWS-based or modern microservices environments • Prior involvement in large airline transformation / migration projects • Knowledge of tools like JIRA, Confluence, ALM