Business Analyst

Technical Business Analyst (Salesforce) Location: Nashville, TN (1 day in office, onsite full-time in 2026) Schedule: Monday-Friday (8am-5pm, some flex on start and end times) Job Type: W2 Contract, 12 months, potential to convert or extend Pay Rate: Starting at $44-47/hourly with optional benefits packages including PTO, 401k, and medical insurance Why this Role? This is an opportunity to work on strategic initiatives on a high-velocity software delivery team. This role will be in a collaborative work environment amongst internal and external stakeholders. Position’s Contributions to Work Group: • Under minimal supervision, provide definition, business analysis, and implementation of significant multi-phased projects, to provide business solutions to the assigned area. • Provide research and assistance in design of systems to support business processes. • Provide business technical assistance and guidance related to the architectural design and planning of computer systems and resources for the assigned area. • Develop and provide training as required. • Appreciable latitude for unreviewed actions and decisions is within the scope of delegated authority. Typical Task Breakdown: • Attend Agile ceremonies amongst team members and give status updates as needed • Create user stories • Define testing and requirements • Have fun! Education & Experience Required: • 5-7 years' experience required (Internship experience counts). • Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. Top 3 Skills: • Writing complex user stories (API calls, Batch jobs) • Experience with Salesforce (gathering business requirements and testing) • Ability to communicate technical and business concepts What Top Candidates Bring to the Role: • Strategic Technical Insight: Ability to translate complex business needs into effective, scalable technical solutions that drive value and efficiency. • Collaborative Mindset: A strong team player who thrives in cross-functional environments, contributing to a culture of shared success and continuous improvement. • Salesforce Marketing Cloud Expertise: Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator, with hands-on experience in campaign automation, audience segmentation, and platform configuration to deliver personalized, data-driven customer engagement. Additional Technical Skills (Required) • Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator. • Agile Methodology • Writing complex user stories (API calls, Batch jobs) • Experience with Salesforce (gathering business requirements and testing) • Previous experience using Salesforce Experience Cloud (Desired) • Previous experience working within a financial sector Soft Skills • Ability to communicate technical and business concepts • Ability to work with a team and independently • Excellent communication (both oral and written)