The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. Responsibilities • Three (3) plus years of overall IT experience across various phases of the Software Development Life Cycle (SDLC) projects. • Three (3) plus years of experience developing project artifacts/process flows to meet project, delivery, oversight, and compliance requirements. • Experience in collaborating with senior and executive management, including the Agency Head, Business Unit Directors, General Counsel, and Inspector General. • Experience with SaaS/COTS products. • Experience in business analysis and development of process flows. • Experience in database & application design. • Experience developing technical specifications documentation. • Experience with a change management process. • Experience with system testing including user acceptance testing (UAT) experience. • Experience working and collaborating with diverse stakeholder groups, both internal and external. • Experience working on high availability applications. • Certification(s) related fields are desirable • Office Automation/Productivity Tools: Proficient in Microsoft Excel, PowerPoint, Project, SharePoint, Visio, Adobe Acrobat, and Word. • Communication: Team player with excellent verbal and written communication skills; Active Toastmasters strongly preferred. • Experience in the Health and Human Services domain is preferred. Qualifications • Bachelor's degree or equivalent experience • Fluency in Microsoft Office suite (Outlook, Excel, Visio, Word, PowerPoint, etc.) • Strong written, verbal and collaboration skills