Business Analyst- CRM Must on W2

Daily Tasks Performed:Business system Analysis for Enterprise-wide digital transformation projects involving a large set of stake-holders & dependencies System Analysis for Assigned Projects & Enhancements to new or existing systems Following client's SDLC methodology(Agile & Waterfall) and deliverables Workstop facilitation(e.g. JAD Sessions), data analysis, business process and workflow analysis Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog. Occasionally manage project plan, staff tasks and progress & report status Co-ordinate, schedule and chair meetings with multiple stakeholders & distribute meeting minutes Supporting Production Systems as needed Creating & executing test cases(Whitebox & backbox) that involve complex batch and online processing Create presentation & communication material relevant to a variety of stake holders including business" What will this person be working on Project PR10599: Fleet Order Management and CRM System Position Success Criteria (Desired) - 'WANTS'MUSTS1)Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions & integrations2)Strong hands on experience with Agile & Waterfall Delivery models3)Experience with Workstop facilitation(e.g. JAD Sessions. Empathy mapping etc.), data analysis, business process and workflow analysis/creation4)Clear communication skills and ability to communicate and negotiate with stakeholders5)Ability to collaborate well with a diverse set of team members (team player)6)Technical background to clearly understand complex business requirements and benefits of assigned projects7)Ability to innovate and multi-task with minimal oversight Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. The candidate must display the following technical competencies:- Basic knowledge of business requirement and corporate priorities- Basic ability to gather/refine complex business requirements, recommend or make decisions on business requirements/interdependencies- Basic ability to develop complex business cases- Basic ability to create impact analysis to make recommendations- Basic ability to present and defend complex positions and strategies for business decisions processes and plans- Basic knowledge of compliance, governance structures and audit principles- Basic understanding of the business architecture and its relationship to other architectures- Basic ability to assess corporate impacts of changes and recommend strategies to senior management PREFERRED1)Automotive industry background &business Accumen, familiarity with lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models & related Business Processes2)Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc.3)Ability to perform the role of scrum-master (when needed) NICE TO HAVE1) Familiarity with Fleet Business and CRM system Additional Comment:4 to 6 years of relevant technical or business work experience. - Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions- Assists in the business process redesign and documentation as needed for new technology- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications- Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation- Works with business partners within one business function to align technology solutions with business strategies- Supports several moderately complex business processes- Assists Project Managers in development of project plans and use associated project planning tools as needed- Assumes the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects- Conducts feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems- Coaches less experience staff" Job Type: Contract Pay: $50.00 - $52.00 per hour Expected hours: 40 per week Application Question(s): Are you authorized to work on W2 based withoout required sponsorship? Are you local to Torrance, CA? Experience: CRM software: 5 years (Required) Automotive Industry: 5 years (Required) Work Location: In person