Business Analyst with Customer Master Data Experience

Role:-Business Analyst with Customer Master Data experience Duration:-12 month plus contract Location:-Atlanta, GA-5 Days Onsite Job Description:- Job Description – Business Analyst (Customer Master Data) Collaborate with business partners to gather, clarify, and translate business requirements into IT solutions for Customer Master Data (CMD). Understand and anticipate cross-functional business needs across Sales, Finance, Order-to-Cash (OTC), and Customer Service, ensuring accurate and complete customer data. Serve as the liaison between business teams and IT, supporting initiatives around Customer Master Data governance, data quality, and operational excellence. Convert business requirements into actionable functional specifications and IT requirements. Develop and maintain user stories, acceptance criteria, and functional specifications using tools such as JIRA. Participate in all stages of requirement implementation, including design, development, and testing phases. Identify opportunities for process improvement, re-engineering, and data quality initiatives to ensure reliable and valid customer data. Provide program-level analysis, including sequence diagrams, business/system process diagrams, future-state proposals, and UAT plans. Collaborate closely with developers and cross-functional teams to ensure successful implementation of requirements. Skills and Experience Must-Have: 7+ years of experience as a Business Analyst in enterprise environments. Strong knowledge of Oracle Customer Master Data Management (CMD) processes. Experience with Oracle Sales Cloud, Oracle CX, Oracle Customer Master, Oracle Order-to-Cash (OTC), and Oracle AR. (mostly Oracle CMD and fusion) Proficiency in gathering requirements, process modeling, and documentation. Experience developing user stories, acceptance criteria, and executing test plans using JIRA. JIRA IS A MUST Strong analytical, problem-solving, and critical thinking skills; excellent attention to detail. (HAS TO BE GREAT COMMUNICATOR - Knowledgeable and have convos with stakeholders) Ability to collaborate with global cross-functional teams and lead by influence. Comfortable working onsite full-time in Atlanta. (needs to have prior exp working with global teams)