Business Analyst

Business Analyst – JIRA Preferred Location: Austin, TX (Hybrid – 2 days onsite per week) Contract: Long-Term Eligibility: Must be local to the Austin area and able to work onsite 2 days per week (hybrid schedule). Must be able to work on a W2 basis (no C2C, 1099, or third-party vendors). Must be eligible to work in the U.S. without sponsorship or visa transfer. Overview: We are seeking an experienced Business Analyst to support enterprise-level technology initiatives focused on business process improvement, requirements gathering, and systems analysis. The ideal candidate will have a strong background in business process reengineering, requirements documentation, and stakeholder engagement, along with familiarity using JIRA for project tracking and collaboration. Key Responsibilities: • Review, analyze, and evaluate business systems and user needs to align technology solutions with organizational goals. • Collaborate with business and IT stakeholders to define requirements and ensure clear communication throughout the software development lifecycle (SDLC). • Develop detailed business requirements, process flows, and system documentation. • Participate in design and code reviews, unit testing, system testing, and user acceptance testing. • Conduct data analysis and translate findings into actionable insights. • Support project management activities including task prioritization, tracking, and reporting using JIRA or similar tools. • Identify opportunities for process optimization and technology enhancements. Minimum Requirements to Be Considered: • 8+ years of experience reviewing, analyzing, and evaluating business systems and user needs. • 8+ years of experience in all areas of business analysis, including requirements gathering, documentation, and validation. • 8+ years of experience supporting SDLC projects, including testing and quality assurance participation. • 8+ years of experience managing multiple assignments and deadlines with accuracy and attention to detail. • Strong understanding of business process mapping, reengineering, and technology integration. • Excellent written and verbal communication skills for both technical and business audiences. Preferred Qualifications: • Experience with JIRA for task management, backlog tracking, and workflow documentation. • Experience implementing or supporting case management systems. • Prior experience serving as a liaison between business units and IT teams (architecture, project delivery, or application sustainment). • PMP certification or project management experience a plus.