Primary Location: Richmond, Virginia V-Soft Consulting is currently hiring for a Business Analyst - BISD for our premier client in Richmond, Virginia. What You’ll Need Technical Requirements and Certifications » • Certified Business Analysis Professional (CBAP). • PMI - Professional in Business Analysis (PMI-PBA). • PMI - Agile Certified Practitioner (PMI-ACP). Education And Experience » • Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach. • 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews. • Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs. • Experience with software development applications such as Azure DevOps and/or Jira. • Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals. • Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts. • Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions. • Proficient in understanding and developing acceptance criteria to ensure test cases meet customers’ needs/acceptance. • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server). • Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders. Preferred • Experience using Azure DevOps or Jira for agile software development and work item tracking. • Experience with automated testing tools such as TestComplete, Cucumber, or Selenium. What You’ll Do Job Responsibilities: • Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution. • Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders. • Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC. • Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes. • Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs. • Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams. • Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations. • Identify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processes. • Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset. • Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress. • Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction. Interested? Qualified candidates should send their resumes to skhatun@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425. #INDSP