Business Analyst - Informatics

Job title : Business Analyst Informatics Location : Bay area, CA (Remote) Client: Pharma domain. Position Overview The role of a Business Analyst, Informatics (BA) is to act as a liaison between business stakeholders and IT or other functional teams, helping organizations improve their processes, systems, and operations by analyzing and defining requirements and proposing effective solutions. BAs play a crucial role in bridging the gap between business needs and technical capabilities, ensuring that projects align with the organization's overall objectives and deliver value. Responsibilities • Act as primary liaison between pharmaceutical industry clients and internal technical teams • Facilitate requirement gathering workshops and document business requirements (BRD) • Create technical documentation, e.g., integration specifications, data interface agreements / data dictionaries, data or process flow diagrams, data manifests, SOP’s etc. • Provide client support e.g., scheduling and attending meetings, addressing client questions / concerns, entering and managing tickets in JIRA, assisting with data investigations and analysis, and providing consulting services in areas of expertise. • Data profiling and preliminary analysis of new data sources • Assist project managers and solution architects with developer task management, developer work prioritization, and review of completed development. • Assist with defining and recommending data quality checks and rules for new sources. • Assist with testing responsibilities from a business-user perspective. • Capture and present lessons learned from each project for suggested improvements to approach, project plan, and any other optimization suggestions Qualifications and Skills • Pharmaceutical domain knowledge, especially sales operations and market access • Understanding of pharmaceutical data sources, vendors, and industry identifiers • Understanding of MDM systems, data warehouses, cloud storage, data pipelines, CRM systems and BI practices and tools • Understanding of Agile Project Management (Agile, JIRA, Kanban etc). • Excellent verbal and written communication skills • Basic SQL skills • Proficient at Excel, Word, PowerPoint, and Visio • Ability to think critically and solve problems independently. • Comfortable working in databases • Basic data analysis skills • Basic understanding of DevOps