Business Analyst with Insurance

Role: Business Analyst with insurance W2 Contract Position Location: Charlotte, NC ( onsite role) JD: Key Responsibilities Key Responsibilities • Gather, analyze, and document business requirements from stakeholders across insurance operations (Claims, Policy, Underwriting, Billing, Customer Service). • Translate business needs into functional specifications, user stories, and workflows for technical teams. • Work closely with underwriters, claims managers, actuaries, and IT teams to ensure solutions align with business objectives. • Participate in requirement workshops, JAD sessions, and sprint planning within Agile/Waterfall frameworks. • Support insurance system implementations, upgrades, and integrations (e.g., Policy Administration Systems, Claims Systems, Billing Systems). • Perform gap analysis and create process improvement recommendations. • Develop and execute test plans, support UAT, and validate business requirements. • Prepare reports, dashboards, and documentation to facilitate decision-making for stakeholders. • Ensure compliance with insurance regulations and data security standards. Required Qualifications • Bachelor’s degree in Business, Finance, Information Systems, or related field. • 5+ years of experience as a Business Analyst with at least 3 years in the Insurance domain (P&C, Life, Health, or Commercial). • Strong understanding of insurance processes (policy administration, claims, underwriting, renewals, billing). • Experience with insurance software platforms (Guidewire, Duck Creek, Majesco, Oracle Insurance, or equivalent). • Proficiency in requirements gathering tools (JIRA, Confluence, Azure DevOps, MS Visio). • Strong SQL and data analysis skills. • Excellent communication, stakeholder management, and documentation skills.