Business Analyst IV

Job Title: Business Analyst Location:  Chicago, IL 60606 Durations: 6-12+ Months with possible extension or conversion. Job Overview: This role will partner with business and technology stakeholders to analyze current processes, identify gaps, document business and technical requirements, and recommend solutions that enhance operational efficiency and customer satisfaction. The ideal candidate will possess strong analytical, documentation, and stakeholder management skills, with the ability to translate complex business needs into clear functional and technical requirements. This position requires someone who can effectively communicate with cross-functional teams and executive leadership while driving projects from requirements gathering through implementation. Required: • Proven experience in an analytics and systems development capacity • High proficiency with SQL language and database management • Proven analytical abilities Practical experience generating process documentation and reports • Excellent communicator with the ability to translate data into actionable insights • Experience working with Business Objects. • Knowledge of ITIL Foundations. Preferred: • PMP (Project Management Professional) certification or equivalent. • Experience supporting digital transformation, maintenance systems, operational technology, or enterprise software implementations within an airline environment. • Familiarity with airline maintenance systems such as TRAX, AMOS, Maintenix, Ramco, or similar MRO platforms. • Experience working with FAA regulatory requirements and airline operational compliance. • Experience leading vendor-managed or system implementation projects. Responsibilities: • Create and implement precise management plans for every project with attention to transparent communication at all levels • Perform evaluate and communicate thorough quality assurance at every stage of systems development • Determine and develop user requirements for systems in production to ensure maximum usability • Partner with other stakeholder teams across business units i.e. sales finance security compliance to develop necessary analysis and documentation in a collaborative way communicating effectively and efficiently with production managerial and executive teams • Evaluate analyze and communicate systems requirements on a continuing basis and maintain systems processes including the delivery of monthly status reports to all appropriate parties Author and update internal and external documentation and formally initiate and deliver requirements and documentation • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems • Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: • Pay any fee to be considered for, submitted to, or selected for any opportunity. • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $75 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com