Business Analyst

We are seeking an experienced Business Analyst to support a wide range of strategic and operational initiatives across a growing digital banking platform. Rate: £500/day (Outside IR35 — add as ) Location: London , 2 days per week in the office Contract Length: 6 Months Key Responsibilities: • Work closely with stakeholders across Operations, Technology, Product, Risk, and Compliance to capture, analyse, and document clear business requirements. • Translate business challenges into well-defined technical specifications that enable effective development and delivery. • Support the full change lifecycle, from discovery and requirements definition through to testing, implementation, and post-go-live validation. • Map, refine, and optimise business processes to enhance efficiency, reduce manual activity, and support scalable growth. • Use data and analytics to support informed decision-making, prioritisation, and performance tracking. • Produce high-quality documentation including user stories, process flows, functional specifications, and test scenarios. • Facilitate workshops and cross-functional sessions to ensure alignment and shared understanding across teams. • Identify opportunities for automation, digitisation, and continuous improvement within the bank’s operational and client-facing processes. • Ensure all change initiatives align with regulatory standards and operational governance. Skills and Experience Required: • Strong background as a Business Analyst within digital, operational, banking, fintech, or financial services environments. • Proven ability to turn complex or ambiguous challenges into structured, actionable requirements. • Proficient in process mapping, requirements gathering, and stakeholder engagement across business and technology teams. • Experience working with Agile delivery frameworks and tools such as Jira, Confluence, or Notion. • Comfortable working with data (Excel, SQL, Power BI, Tableau) to support analysis and recommendations. • Technically confident, with knowledge of APIs, integrations, and data flow across systems. • Highly organised with the ability to manage multiple initiatives simultaneously. • Excellent communication skills, with the ability to influence and build trust across teams. • Curious, forward-thinking, and interested in how automation and AI can reshape banking operations and client experience. Desirable: • Experience in regulated banking, fintech, or financial institutions. • Familiarity with core banking platforms such as Mambu or similar cloud-based systems. • Understanding of payments, lending, or savings products. • Relevant Business Analysis certifications (BCS, CBAP, IIBA) or related qualifications.