Job Title: Business Analyst Location: Hybrid (Brooklyn/Cleveland, OH) Contract to Hire About The Company We are a digital-forward financial organization committed to optimizing application capabilities and streamlining business processes through innovation and collaboration. Our culture emphasizes agility, teamwork, and continuous improvement, offering opportunities to contribute meaningfully to high-impact initiatives. Join a team that is reshaping the digital commercial banking experience through technology and user-centered design. Job Summary We are looking for two Business Analysts to join our Commercial Banking Digital Platform team. The ideal candidates will bring at least five years of business analysis experience, a deep understanding of Agile practices, and a strong ability to independently elicit, analyze, and document requirements. This role will focus on supporting our digital banking platform, optimizing user experience, and collaborating cross-functionally with stakeholders to deliver meaningful system enhancements. Key Responsibilities • Support Agile Development: Work in a Scrum environment supporting the Commercial Banking Digital Platform (KeyNavigator) to deliver new features and system optimizations. • Gather and Document Requirements: Independently lead requirements gathering sessions, translating business needs into user stories, use cases, and detailed functional/technical documentation. • Optimize Business Processes: Evaluate existing processes, identify improvement areas, and recommend and implement optimized solutions. • Collaborate Across Teams: Work closely with development, QA, and business stakeholders to ensure alignment of application features with business goals. • Support Testing Activities: Participate in and support user acceptance testing (UAT), ensuring quality, user satisfaction, and release readiness. • Ensure Compliance and Security: Understand risk management and IT process standards, escalating concerns to appropriate teams when needed. Requirements • Education: Not specified (Bachelor’s degree preferred in IT / Computer Science) • Experience: • Minimum of 5 years in business analysis • Proven experience eliciting business and technical requirements • Demonstrated experience in generating use cases, requirements, and acceptance criteria • Skills: • Strong analytical and documentation skills • Excellent written and verbal communication • Ability to work independently and collaboratively • Certifications: Not required • Other: Familiarity with Agile practices and tools like Jira and Confluence Preferred Qualifications • Bachelor’s degree in IT, Computer Science, or related field • Experience with vendor system integration • Experience in data conversion and data visualization techniques • Hands-on exposure to Agile methodologies (Scrum, Kanban) • Previous experience with Jira/Confluence Benefits • Competitive Salary: $50/hour (Pay Rate) • Health and Wellness: Benefits may be offered through third-party agencies depending on engagement terms • Work-Life Balance: Project-based flexibility and remote work options • Professional Development: Opportunity to work on high-visibility initiatives within a digital banking platform • Additional Perks: Exposure to enterprise-level Agile transformation and cross-functional collaboration