Business Analyst (Must Have an Experience Working on Digital Transformation, Consumer Facing Websites, Digital Platforms)

A client of Sharp Decisions Inc. is looking for a Business Analyst / Business System Analyst (Must have an experience working on Digital Transformation, consumer facing websites, digital platforms) to be based in Torrance, CA. The position is on-site. The contract duration is 12+ months with possible extension. Daily Tasks Performed: Business system Analysis for Enterprise-wide digital transformation projects involving a large set of stake-holders & dependencies • System Analysis for Assigned Projects & Enhancements to new or existing systems Following SDLC methodology(Agile & Waterfall) and deliverables • Workstop facilitation(e.g. JAD Sessions), data analysis, business process and workflow analysis • Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog. • Occasionally manage project plan, staff tasks and progress & report status • Co-ordinate, schedule and chair meetings with multiple stakeholders & distribute meeting minutes • Supporting Production Systems as needed • Creating & executing test cases(Whitebox & backbox) that involve complex batch and online processing • Create presentation & communication material relevant to a variety of stake holders including business" What will this person be working on Project PR10599: Fleet Order Management and CRM System Position Success Criteria (Desired) - 'WANTS' MUSTS 1)Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions & integrations 2)Strong hands on experience with Agile & Waterfall Delivery models 3)Experience with Workstop facilitation(e.g. JAD Sessions. Empathy mapping etc.), data analysis, business process and workflow analysis/creation 4)Clear communication skills and ability to communicate and negotiate with stakeholders 5)Ability to collaborate well with a diverse set of team members (team player) 6)Technical background to clearly understand complex business requirements and benefits of assigned projects 7)Ability to innovate and multi-task with minimal oversight Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. The candidate must display the following technical competencies: - Basic knowledge of business requirement and corporate priorities - Basic ability to gather/refine complex business requirements, recommend or make decisions on business requirements/interdependencies - Basic ability to develop complex business cases - Basic ability to create impact analysis to make recommendations - Basic ability to present and defend complex positions and strategies for business decisions processes and plans - Basic knowledge of compliance, governance structures and audit principles - Basic understanding of the business architecture and its relationship to other architectures - Basic ability to assess corporate impacts of changes and recommend strategies to senior management PREFERRED 1)Automotive industry background &business Accumen, familiarity with lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models & related Business Processes 2)Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc. 3)Ability to perform the role of scrum-master (when needed) NICE TO HAVE 1. Familiarity with Fleet Business and CRM system Additional Comment: 4 to 6 years of relevant technical or business work experience. - Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions - Assists in the business process redesign and documentation as needed for new technology - Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications - Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation - Works with business partners within one business function to align technology solutions with business strategies - Supports several moderately complex business processes - Assists Project Managers in development of project plans and use associated project planning tools as needed - Assumes the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects - Conducts feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems - Coaches less experience staff"