Business Analyst with Patch Management

Job description Job Description Business Analyst Network Patching 100% Remote Role Overview The Business Analyst Network Patching is responsible for analyzing coordinating and driving network patching activities across enterprise environments This role acts as a bridge between technical networksecurity teams and business stakeholders to ensure timely compliant and riskaligned patch deployment The analyst will support patch lifecycle planning reporting change management coordination and continuous process improvement Key Responsibilities 1 Patching Planning Coordination Collaborate with network engineering security and infrastructure teams to gather patch requirements and identify impacted assets Assist in creating patch deployment schedules in alignment with maintenance windows and business constraints Ensure prerequisites dependencies and test plans are clearly understood and documented 2 Requirement Analysis Documentation Translate security advisories vulnerability assessments and vendor patch notes into actionable business and technical requirements Maintain detailed documentation such as patch calendars runbooks impact assessments and change tickets ITIL framework preferred Support creation of user stories and acceptance criteria for patchingrelated initiatives 3 Change Risk Management Work with Change Advisory Board CAB to ensure patch changes are logged approved and tracked Assess potential risks associated with patch deployments and recommend mitigation strategies Monitor compliance against internal controls security policies and regulatory standards 4 Reporting Analytics Develop dashboards and reports on patch compliance SLA adherence and vulnerability remediation progress Identify bottlenecks and recurring issues using datadriven insights Present patching performance metrics to leadership and stakeholders 5 Stakeholder Communication Act as the primary liaison between technical teams and business units regarding patching activities Communicate planned outages risks timelines and postpatch updates clearly and proactively Facilitate meetings workshops and status reviews 6 Continuous Improvement Evaluate existing patching processes and propose improvements to reduce downtime and increase automation Support implementation of new patch management tools scripts and monitoring mechanisms Contribute to knowledge base and best practice guidelines Required Skills Qualifications Technical Skills Strong understanding of network infrastructure routers switches firewalls load balancers Familiarity with network OS patching Cisco IOSIOSXENXOS Fortinet Palo Alto Juniper etc Experience with patch management tools SolarWinds WSUS SCCM Tanium Ansible etc Basic knowledge of vulnerability management frameworks CVSS NIST Comfortable interpreting vendor patch advisories and security bulletins Business Analytical Skills Strong analytical and requirementgathering capabilities Experience writing BRDs FRDs process maps root cause analyses and reports Understanding of ITIL processes Incident Problem Change Soft Skills Excellent communication and stakeholder management skills Strong documentation and presentation ability Ability to work under pressure during maintenance and deployment windows Detailoriented with strong organizational skills Preferred Qualifications Bachelors degree in Computer Science IT Engineering or related field ITIL Foundation Certification preferred Certifications in networkingsecurity CCNACCNP CompTIA Network Security Experience working in large enterprise or global environments Exposure to automation frameworks for network or patch management Skills Mandatory Skills : Cisco-sdn-network-administration