Business Analyst - Payment(Retail/Ecommerce)

Role: Business Analyst - Payments (Retail/Ecommerce) Location: Seattle, WA Duration: 12+ Months Role Overview We are seeking a Business Analyst with strong expertise in Payments and hands-on experience in Retail/Ecommerce domain. The candidate will be responsible for gathering and translating business requirements into functional specifications, supporting payment integrations, and ensuring seamless transaction flows across digital commerce platforms. Key Responsibilities • Elicit, analyze, and document business and functional requirements for payment systems and ecommerce platforms • Work closely with stakeholders, product owners, and technical teams to define payment workflows (card, digital wallets, gateways, POS) • Support integrations with payment processors, gateways, and third-party systems (OMS, ERP, fraud tools) • Analyze transaction flows including authorization, settlement, refunds, and chargebacks • Create BRDs, FRDs, user stories, and process flow diagrams • Participate in UAT, validate test cases, and ensure business requirements are met • Ensure compliance with payment standards such as PCI-DSS and security best practices Required Skills • Strong experience in Payments domain (cards, gateways, digital payments, POS) • Experience in Retail/Ecommerce platforms and order lifecycle • Knowledge of payment integrations, APIs, and transaction processing • Familiarity with Agile/Scrum methodologies • Strong stakeholder communication and analytical skills Preferred • Experience with global payment systems and multi-currency environments • Exposure to fraud prevention and risk systems. Skills: payment,ecommerce,business analyst,retail