Business Analyst

Business Systems Analyst Duration: 12 month Contract Location: Remote (must reside in Indiana; potential travel onsite to Indianapolis as needed) Hours: Core hours (9-3pm) – 40 hours/week Pay: $24.87-43.20 Position Overview This role operates at a senior level of business and systems analysis, supporting our government client. The position focuses on translating complex business needs—particularly financial and child welfare operations—into scalable technical solutions while collaborating cross-functionally across development, QA, support, and project management teams. Key Responsibilities • Understand agency mission, business processes and workflows • Analyze and improve business processes with consideration of technical implications • Deliver technical solutions while managing expectations across stakeholders • Collaborate daily with development, QA, support, and project management teams • Define system scope and objectives through research and requirements gathering • Provide regular updates to stakeholders and leadership • Ensure timely and accurate delivery aligned with project schedules • Participate in development of technical standards, procedures, and policies • Support system testing, documentation, and validation processes Required Qualifications • Bachelor’s Degree • Experience with business analysis documentation (BRDs, FRDs, user stories, traceability matrices) • Experience with process modeling and workflow design (Visio, BPMN, or similar) • Experience across full SDLC (analysis, design, testing, implementation) • Experience working in Agile and/or Waterfall environments (Jira or similar tools) • Experience supporting system testing, UAT, and defect tracking • Experience with data analysis (SQL, Excel, or Power BI) • Experience with systems integration and APIs (REST/SOAP) • Experience with enterprise platforms (Salesforce, ERP, or similar technologies) Preferred Qualifications • Salesforce Certification (Administrator or Business Analyst) • PBA/CBAP Certification • MCSE/CSEP Certification Core Skills & Expertise • Strong knowledge of business analysis methodologies and tools • Expertise in full software development life cycle (SDLC) • Understanding of QA/testing approaches and methodologies • Experience with Agile and Waterfall project delivery • Advanced proficiency in Microsoft tools (Excel, Word, Outlook, SharePoint, Project, Visio) • Experience with Salesforce, Jira, and Axure RP is a plus • Strong understanding of financial workflows and system translation • Excellent interpersonal and organizational skills