Business Analyst - REMOTE

Job Overview: We are seeking a dynamic and detail-oriented Business Analyst with strong experience in Jira administration to join our growing team. This role is ideal for someone who excels at translating complex business needs into clear, actionable requirements while optimizing project workflows and collaboration across teams. The ideal candidate has hands-on Jira experience, strong project management fundamentals, high-level of attention to detail and analytical slkills, and a passion for improving processes through data-driven insights. Key Responsibilities: • Collaborate with cross-functional teams (Engineering, Product, Operations) to gather and define business requirements for new products, features, and process enhancements. • Use Jira to build out these new products, features, and process enhancements. • Work closely with stakeholders to ensure requirements are aligned with project timelines, dependencies, and release goals. • Lead regular analysis of project performance data to identify risks, opportunities, and areas for improvement. • Configure and optimize Jira boards, projects, workflows, automation, etc. to streamline project visibility and communication. • Facilitate clear and transparent communication of project status, blockers, and updates to stakeholders at all levels. Required Qualifications: • Bachelor's degree in Business Administration, Information Systems, or a related field. • 3+ years of experience in a Business Analyst, Program Coordinator, or similar role within a technical or software development environment. • Proficient in Jira administration, custom workflows, permissions, and reporting (including JQL). • Experience with Agile and Scrum methodologies; Scrum Master certification is a strong plus. • Proven track record of driving process improvements and supporting successful project delivery in a cross-functional environment. • Strong analytical, problem-solving, and communication skills. Preferred Qualifications: • Experience managing or supporting large-scale software releases or platform migrations. • Familiarity with Confluence for documentation and collaboration. • Background in project management or product operations is a plus.